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Remote Case Management Jobs in Fort Mill, SC (NOW HIRING)

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How much do remote case management jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote case management in Fort Mill, SC is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.65 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Fort Mill, SC?

The most popular types of Case Management jobs in Fort Mill, SC are:

What are popular job titles related to Remote Case Management jobs in Fort Mill, SC?

For Remote Case Management jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Fort Mill, SC look for?

The top searched job categories for Remote Case Management jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Remote Case Management jobs?

Cities near Fort Mill, SC with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,250 per year, or $21.8 per hour.

Complex Case Manager (Full Time, Remote, North Carolina Based)

Alliance

Charlotte, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

The Complex Case Manager will engage, and support members with the highest complexity, including multiple chronic conditions, severe mental illness (SMI), substance use disorder (SUD), intellectual/developmental disability (I/DD), mobility impairments, frequent emergency department (ED) and inpatient utilization, and social complexity.
There is no expectation of coming into the office routinely, however,
the selected candidate must be available to attend onsite meetings at the Alliance Office in Charlotte, NC, as needed. The role also requires weekly travel throughout Mecklenburg County to meet with stakeholders and may include onsite visits with members in hospital and/or residential settings.
Responsibilities & Duties
Initial Member Engagement
  • Contact the member, the member's authorized representative, treating physician and other providers as needed to collaboratively address identified health and care coordination needs
  • Inform members about how they became eligible for case management, how to utilize program services and their option to decline the program via phone, or in person
  • Schedule assessment with member and/or authorized representative within appropriate timeframes
  • Develop individualized, goal-oriented care plans in a standardized format; and providing continuous coordination, including timely post-acute follow-up and linkage to community resources
  • Document engagements with members in Alliance's electronic care-management system

Ongoing Engagement, Assessments, and Care Plan Development
  • Perform assessment, planning, implementation, coordination, monitoring and evaluation throughout the continuum of care, and provide evidence-based, person-centered care planning which is consistent with recognized standards of case management practice and accreditation requirements
  • Empower members and their families by providing information and education that promote self-maintenance, monitoring, and management to facilitate positive behavior change
  • Deliver timely, targeted evidence-based interventions that drive measurable progress toward person-centered goals
  • Promote medication safety through reconciliation and ongoing adherence monitoring
  • Educate and engage members and families in coordinating appropriate services to maximize health plan benefits and available resources
  • Provide members with ongoing care coordination within community resources to address members social determinants of health (SDOH) needs
  • Provide transitions of care supports to identify and address members' needs and gaps in care to mitigate risk of an avoidable ED visit or prevent potential inpatient readmissions
  • Collaborate with member's care team to help promote improved member and provider satisfaction
  • Knowledgeable of HEDIS measurements and population health within a complete care model

Monitoring/Coordination
  • Conduct regular follow-up meetings with members and/or caregiver over the phone, virtually or in person
  • Participate in Multidisciplinary Team meetings to include a Medical Director, CM consultants, Pharmacy and Community Health Workers for collaborative solutioning of complex cases as needed
  • Assess members to determine if CCM criteria still met
  • Warm handoff to Community Care Management to ensure continuity of care and ongoing care coordination of services

Documentation
  • Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency, and Medicaid requirements
  • Follow administrative procedures and effectively manages caseload

Travel
  • Travel between Alliance offices, attending meetings on behalf of Alliance, participating in Alliance sponsored events, etc. may be required
  • Travel to meet with members, providers, stakeholders, attend court hearings etc. is required

Minimum Requirements
Education & Experience
Registered Nurse with valid RN licensure and two (2) years of full-time, post degree experience providing care management, case management, or care coordination to members with Behavioral Health and Physical Health conditions.
Or
Master's degree in Human Services or related field and two (2) years of experience providing care management, case management, or care coordination to members with Behavioral Health and Physical Health conditions. Full licensure LCSW, LMFT, LCAS, LCMHC, LPA required.
Bachelor's Degree from accredited Program in Nursing and two (2) years of full-time, post bachelor's degree experience providing care management, case management, or care coordination to members with Behavioral Health and Physical Health conditions and/or Complex Care Case Management.
Care Management Certification preferred.
Knowledge, Skills, & Abilities
  • Demonstrated knowledge of the assessment and treatment of mental health, substance abuse, intellectual and developmental disabilities,
  • Knowledge of legal, waiver, accreditation standards and program practices/requirements.
  • Knowledge of the Alliance Health service benefit plans and network providers.
  • Person Centered Thinking/planning
  • Detail oriented,
  • Ability to independently organize multiple tasks, priorities, and to effectively manage an assigned caseload under pressure of deadlines.
  • Exceptional interpersonal skills, highly effective communication ability,
  • Ability to make prompt independent decisions based upon relevant facts and established processes.
  • Problem solving, negotiation and conflict resolution skills
  • Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required.

Employment for this position is contingent upon a satisfactory background and MVR (Motor Vehicle Registration) check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.
Salary Range
$69,592-$90,469 /Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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