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Remote Case Management Jobs in Vermont (NOW HIRING)

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Remote Case Management information

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Vermont?

The most popular types of Case Management jobs in Vermont are:

What are popular job titles related to Remote Case Management jobs in Vermont?

For Remote Case Management jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Vermont look for?

The top searched job categories for Remote Case Management jobs in Vermont are:

What cities in Vermont are hiring for Remote Case Management jobs?

Cities in Vermont with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Personal Lines Account Coordinator

NFP Corp

Saint Johnsbury, VT • On-site, Remote

$32K - $45K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Posting Description
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
The Role at NFP
Summary: The Account Coordinator - Processing is a support role, requiring the Processor to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients. In this role, the Processor will gather and input data into the agency management system, provide assistance with various tasks and processes relative to new and renewal accounts.
This is a full-time opportunity open to a hybrid schedule from our Atlantic region offices or remote.
Essential Duties and Responsibilities:
  • Provide quality control after Account Managers service customers as a result of writing policies, making changes, etc.
  • Maintains electronic suspense files in Epic as part of daily work management.
  • Will assist on various projects as needed and assigned by Department Manager
  • Mail processing.
  • Develops, maintains, and demonstrates working knowledge with our numerous carriers including their websites.
  • Performs policy checking.
  • Creates and maintains client files in the agency management system in accordance with office workflow and procedures.
  • Work with other departments to ensure data integrity.
Experience and Qualifications:
  • Ideal candidates will have 2+ years of administration/ops and customer service experience.
  • Experience in P&C insurance, especially Personal Lines coverage, preferred
  • HS Diploma or GED required: additional education/training preferred.
  • Experience in insurance and EPIC software is desired.
  • Proficiency in Outlook, Word, and Excel
  • Good written and verbal communication skills
  • Self-confident to make sound independent decisions.
  • Ability to successfully interact with a variety of stakeholders.
  • Adaptive to mentoring and continual learning.
  • Solid analytical and problem-solving skills
  • Strong emphasis on attention to detail
  • Strong priority management skills
  • To support hybrid/remote work, candidates must have access to a reliable, confidential, and interruption-free workspace, along with a stable high-speed internet connection.
Certificates, Licenses, Registration:
  • P&C License is not required upon hire.
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $32,000 - $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.

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