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Remote Case Management Assistant Jobs in Madison, WI

Supportive and experienced team members to assist with training and complex cases * Opportunity to ... Case Management (CCM) certification preferred or willingness to obtain within one year. Quartz ...

REMOTE MDS Coordinator

Madison, WI · On-site +1

$34.50 - $44/hr

Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical ... assist facility in advancing facility processes, improve resident outcomes, and optimize ...

Trust Funds Specialist LTE

Madison, WI · On-site +1

$28 - $33/hr

The case management approach requires significant customer service interaction with members and ... This position is eligible for remote work flexibility. The selected employee(s) must report to the ...

... case management system (PROTECT) and its related services. The successful candidate will ... This is a remote position that may occasionally require on-site attendance or travel within the ...

... and management. You will work remotely, serving clients by providing guidance and protection ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

... and management. You will work remotely, serving clients by providing guidance and protection ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

... remote. How do I know this opportunity is right for me? If you enjoy the following: * Assist ... Research and respond to complex Overpayment Recovery or financial case situations. * Perform audits ...

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Remote Case Management Assistant information

See Madison, WI salary details

$13

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$29

How much do remote case management assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote case management assistant in Madison, WI is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.71 per hour, depending on experience, location, and employer.

What is a remote case management assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

How does a remote case management assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.

What are the key skills and qualifications needed to thrive as a remote case management assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Case Management Assistant jobs in Madison, WI?

For Remote Case Management Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Case Management Assistant jobs in Madison, WI look for?

The top searched job categories for Remote Case Management Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Case Management Assistant jobs?

Cities near Madison, WI with the most Remote Case Management Assistant job openings:

Infographic showing various Remote Case Management Assistant job openings in Madison, WI as of June 2026, with employment types broken down into 58% Full Time, 33% Part Time, 3% Temporary, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,554 per year, or $21.4 per hour.

RN Complex Care Specialist

Madison, WI • Remote

$72K - $90K/yr

Full-time

Re-posted 10 days ago


Job description

Overview

Are you a Registered Nurse with experience in complex care and a passion for improving the lives of individuals with high-acuity health needs? Join our team at Quartz, where you'll play a crucial role in enhancing the health outcomes of our members through specialized care.

As an RN Complex Care Specialist, you will lead the management and coordination of care for members with high-acuity health needs. Your responsibilities will include conducting clinical assessments, developing individualized care plans, and collaborating with providers and families to optimize health outcomes. Additionally, you will evaluate member self-management skills, identify barriers, and utilize shared decision-making models to enhance their ability to manage chronic conditions effectively.

Benefits:

  • 8 am - 5 pm, full-time hours and no weekends or holidays.
  • Supportive and experienced team members to assist with training and complex cases
  • Opportunity to exercise clinical judgement and serve as a trusted Subject Matter Expert to positively impact the care and lives of Quartz patients.
  • Compensation starting pay range: $72,500-$90,600.
Responsibilities
  • Conduct thorough assessments to determine member health objectives and obstacles to care.
  • Develop and implement individualized care plans in collaboration with the care team.
  • Act as a strong advocate, valuable resource, and dedicated educator for members and their families.
  • Leverage chronic disease management concepts, including health screenings and other preventive health activities to support member's self-management skills.
  • Coordinate care transitions and ensure continuity across providers, services, and settings.
  • Adhere to relevant NCQA standards to ensure that all outreach, care plans, and assessments fully comply with NCQA requirements.
Qualifications
  • Active WI RN or compact state license is a mandatory requirement.
  • Bachelor or Associates Degree in Nursing.
  • 3 + years in clinical nursing, case management, or care coordination.
  • Experience with complex care or chronic disease management preferred.
  • Strong critical thinking and problem-solving abilities.
  • Excellent communication and interpersonal skills to engage diverse populations.
  • Proficiency with electronic health records (EHR) and care management systems.
  • Knowledge of and skills in complex care management using CCM, CMSA, and/or ACM models.
  • Collaborate with team to meet Key Performance Indicators (KPI's).
  • Proficiency using Epic systems and remote monitoring programs.
  • Cultural competence and sensitivity to work with individuals from varied backgrounds.
  • Case Management (CCM) certification preferred or willingness to obtain within one year.

Quartz offers an excellent benefit and compensation package, opportunity for career advancement and a professional culture built upon the foundations of Respect, Responsibility, Relationships & Resourcefulness. Quartz is a federal contractor and supports a safe, drug-free workplace. All employment offers are contingent upon successful completion of a pre-employment criminal background check.

Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Employment Type: FULL_TIME