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Remote Case Management Assistant Jobs in Massachusetts

York Risk Services

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Aequor

$21 - $29/hr

Patient Support Services - PSS Case Management Job Family: PSS Operations Location: Remote ... Key Responsibilities • Assist with the verification of insurance coverage policies and benefit ...

York Risk Services

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

USAA

SIU Major Case Manager (Medical Provider)

Boston, MA · On-site +1

$119/hr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIU Major Case Manager (Medical ...

Madrigal Pharmaceuticals

Patient Access Manager

Waltham, MA · Remote

$136K - $167K/yr

Lead the case management process with urgency and accountability to achieve prompt and compliant ... Proficiency in Salesforce CRM. #LI-Remote Madrigal's Total Rewards strategy is based on a biotech ...

Madrigal Pharmaceuticals

Patient Access Manager

Waltham, MA · Remote

$136K - $167K/yr

Lead the case management process with urgency and accountability to achieve prompt and compliant ... Proficiency in Salesforce CRM. #LI-Remote Madrigal's Total Rewards strategy is based on a biotech ...

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Remote Case Management Assistant information

What is a Remote Case Management Assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Case Management Assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

How does a Remote Case Management Assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.
What are popular job titles related to Remote Case Management Assistant jobs in Massachusetts? For Remote Case Management Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Case Management Assistant jobs in Massachusetts look for? The top searched job categories for Remote Case Management Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Case Management Assistant jobs? Cities in Massachusetts with the most Remote Case Management Assistant job openings:
Remote Case Management Assistant jobs near you

Case Design Specialist

First American Insurance Underwriters

Needham, MA • On-site, Remote

Full-time

Medical, Life, Retirement

Re-posted yesterday

Job description

Summary:
First American Insurance Underwriters is growing and we are hiring a Case Design Specialist/Internal Wholesaler to our team. FAIU helps financial advisors design and implement the most appropriate insurance solutions for their clients. We specialize in Life Insurance, Long-Term Care, Disability Income, and Annuities solutions for personal and business planning.
If you enjoy:
  • Getting things done
  • Solving Problems
  • Getting results
  • Being organized
  • Being persistent
  • Collaborative work in a team
  • Learning new things

Your responsibilities would include:
To excel in this role you should be able to prioritize and respond to requests in a timely and accurate manner, go the extra mile and have a positive upbeat demeanor.
  • Build strong relationships with new and existing advisors
  • Assist advisors in selecting carriers and products that will best meet their client's needs
  • Work closely with external sales to support and develop winning sales ideas and proposals for customers
  • Quickly respond to inquiries relating to complex and technical questions while demonstrating an understanding of multiple product portfolios and cross-selling opportunities
  • Recognize new opportunities to market and position products to improve service and sales
  • Develop and enhance industry and product knowledge to effectively communicate and build credibility with advisors and internal team
  • Develop a thorough understanding of all systems and resources to enhance the advisor experience
  • Provide training, assistance and promotion to advisors in utilizing system and available platform resources

To be successful as the Case Design Specialist, you would need to:
  • Possess strong interpersonal and customer service skills
  • Have excellent problem-solving skills and attention to detail
  • Be articulate and persuasive communicator (both written and oral)
  • Motivated to continually learn and grow
  • Capable of conducting oneself with a focus on service excellence, fair dealing, and client-first decision making with effective time management skills to manage daily workflow
  • Be a self-starter with the ability to excel in a dynamic, fast-moving company environment

You should have the following Experience/Qualifications:
  • Bachelor's degree required
  • Recent college graduates should apply
  • Life Insurance experience a plus
  • Proficiency in Microsoft Office Suite (Advanced Excel preferred)

FAIU offers growth opportunities, a flexible work schedule, and a competitive benefits package.
Keywords: life insurance, annuities, long term care, disability income, case management, underwriting, medical assessment, policy owner; estate planning, senior care, business succession planning, multi-generational, qualified retirement plans, design and complex case management,internal wholesaler

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