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Remote Care Partner Jobs in Kentucky (NOW HIRING)

HR Business Partner_Human Resources

Louisville, KY ยท On-site +1

$78K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In healthcare services, this means a commitment to providing the absolute best in patient care and ... both remote and onsite workforces across multiple locations. Preferred Qualifications: HR ...

HR Business Partner_Human Resources

Lexington, KY ยท On-site +1

$78K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In healthcare services, this means a commitment to providing the absolute best in patient care and ... both remote and onsite workforces across multiple locations. Preferred Qualifications: HR ...

Senior Finance Business Partner

Lexington, KY ยท On-site +1

$85K - $105K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program ... Career Growth and Development Opportunities This position is eligible for remote work in the ...

HR Business Partner

Louisville, KY ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a remote role reporting to our HR Director and will support the sales team all across the U ... S. Prior HR experience in the healthcare field is preferred. How YOU will benefit: * Play a key ...

Remote Customer Service Specialist

Lexington, KY ยท On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our mission is to help our partners perform at their peak with reliable equipment and exceptional ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Louisville, KY ยท On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our mission is to help our partners perform at their peak with reliable equipment and exceptional ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Medicare Sales Representative

Lexington, KY ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Company Abilis Health Plan Overview We are seeking a remote Medicare Sales Account Representative/Executive for our Abilis Health Plan who will work with senior care partners to assist in ...

Medicare Sales Representative

London, KY ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Company Abilis Health Plan Overview We are seeking a remote Medicare Sales Account Representative/Executive for our Abilis Health Plan who will work with senior care partners to assist in ...

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Remote Care Partner information

What is a remote care partner?

Remote Care Partners are professionals who provide support, monitoring, and assistance to patients or clients from a distance, typically using digital tools and telecommunication technologies. They may work with healthcare providers to monitor vital signs, offer health coaching, coordinate care, and ensure patients adhere to treatment plans, all without needing to be physically present. This role is crucial in expanding access to care, improving patient outcomes, and supporting individuals who may have difficulty attending in-person appointments.

What is the difference between Remote Care Partner vs Remote Patient Advocate?

AspectRemote Care PartnerRemote Patient Advocate
Required CredentialsHealthcare certification, experience in patient supportHealthcare knowledge, communication skills, certification often preferred
Work EnvironmentRemote, healthcare settings, patient support teamsRemote, assisting patients with healthcare navigation and advocacy
Employer & Industry UsageHospitals, healthcare providers, telehealth companiesInsurance companies, healthcare organizations, telehealth services
Common Search & ComparisonFrequently compared for patient support roles in healthcareOften compared for patient navigation and advocacy roles

Remote Care Partners and Remote Patient Advocates both work remotely within the healthcare industry, supporting patients. While Remote Care Partners typically focus on direct patient support and care coordination, Remote Patient Advocates emphasize helping patients navigate healthcare systems and advocate for their needs. Both roles require healthcare knowledge and excellent communication skills, but their primary responsibilities differ slightly based on the focus of patient care versus patient advocacy.

What are the key skills and qualifications needed to thrive as a remote care partner, and why are they important?

To thrive as a Remote Care Partner, you need a background in healthcare support, strong communication skills, and experience with patient care or caregiving, often supported by relevant certifications such as CNA or HHA. Familiarity with telehealth platforms, electronic health records (EHR), and remote patient monitoring tools is typically required. Compassion, patience, and the ability to build rapport remotely are crucial soft skills for delivering effective support and emotional reassurance. These skills and qualities ensure that clients receive attentive, reliable care and maintain well-being while connecting from a distance.

How does a remote care partner typically collaborate with healthcare professionals and patients?

As a Remote Care Partner, you will regularly communicate with healthcare providers such as nurses, physicians, and case managers to ensure patients receive coordinated and continuous care. Your role often involves conducting virtual check-ins, tracking patient progress, and relaying important updates between patients and clinical teams. Building trust and clear communication is essential, as you serve as a bridge between patients and the broader healthcare system. This collaboration helps address patient needs promptly and supports positive health outcomes.
What cities in Kentucky are hiring for Remote Care Partner jobs? Cities in Kentucky with the most Remote Care Partner job openings:

Remote Customer Care Opportunities

1-800-Flowers Family of Brands

Bowling Green, KY โ€ข On-site, Remote

$15.25/hr

Full-time

Re-posted 2 days ago


Job description

Join Our Customer Care Team From Home!
Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!
At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.
We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.
What You Could Be Doing
Opportunities within our Remote Customer Care teams may include:
  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.

What We're Looking For
We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:
  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.

Working Remotely
Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.
Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.
Specific technology and equipment requirements will be discussed during the hiring process.
The expected hourly rate for this position is $15.25. The actual compensation will be determined by experience and other factors permitted by the law.
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