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Remote Care Manager Jobs in Springfield, OR (NOW HIRING)

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$26.9K

$58.3K

$104K

How much do remote care manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for remote care manager in Springfield, OR is $58,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $66,200.00 per year, depending on experience, location, and employer.

What is a Remote Care Manager job?

A Remote Care Manager is a healthcare professional who monitors and supports patients remotely, often using technology like phone calls, video chats, or digital health platforms. They work with patients to manage chronic conditions, coordinate care, and provide education on treatment plans. Their role helps improve patient outcomes by ensuring continuous monitoring, early intervention, and communication with healthcare providers.

What are the typical responsibilities and daily tasks of a Remote Care Manager?

As a Remote Care Manager, your day-to-day responsibilities generally include assessing patients’ needs, coordinating care plans, monitoring progress, and providing ongoing support via phone, video calls, or secure messaging platforms. You’ll routinely collaborate with physicians, nurses, and external providers to ensure comprehensive patient care and may also help patients navigate health resources or follow-up appointments. Documentation and updates in electronic health records are essential, along with adapting care strategies to fit each individual’s situation. While tasks can differ by employer, this role is highly collaborative and combines clinical expertise with digital communication to improve patient outcomes.

What are the key skills and qualifications needed to thrive in the Remote Care Manager position, and why are they important?

To thrive as a Remote Care Manager, you need a background in nursing or healthcare, expertise in care coordination, and often a relevant degree or licensure such as RN or LCSW. Familiarity with telehealth platforms, electronic health records (EHRs), and case management software is typically required. Strong interpersonal communication, organizational skills, and the ability to motivate and support patients remotely are key soft skills. These abilities are crucial for ensuring high-quality, continuous care and effective patient outcomes in a virtual environment.

What are popular job titles related to Remote Care Manager jobs in Springfield, OR? For Remote Care Manager jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Care Manager jobs in Springfield, OR look for? The top searched job categories for Remote Care Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Care Manager jobs? Cities near Springfield, OR with the most Remote Care Manager job openings:
Remote Care Manager jobs near you
Infographic showing various Remote Care Manager job openings in Springfield, OR as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $58,332 per year, or $28 per hour.
Licensed Crisis Counselor - Fully Remote in Eugene, OR

Licensed Crisis Counselor - Fully Remote in Eugene, OR

Protocall Services

Eugene, OR • On-site, Remote

$28.55 - $32.55/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Education (one of the following required):
  • MSW, PsyD, or PhD in a behavioral health field, OR
  • M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in OR and hold one of the following):
  • LPC-A
  • CSWA
  • LMSW
  • LPC
  • LCSW

Licensure Requirements: Licensure must be active and in good standing
Location Requirements: Remote, Oregon residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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