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Remote Card Operations Jobs in New York (NOW HIRING)

The Difference Card

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Operations Manager, Claims/Quality

Greenwich, CT · Remote

$85K - $100K/yr

Since 2001, The Difference Card has provided its clients with an average net savings of over 18 ... Remote Job Type : Full-time /Exempt EB Employee Solutions, LLC is an Equal Opportunity Employer ...

The Difference Card

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HR Operations Lead

Greenwich, CT · Remote

$95K - $105K/yr

About The Difference Card Difference Card is transforming the way employers provide healthcare ... As a fast-growing, private equity-backed company, we're building a high-performing, remote-first ...

The Difference Card

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Staff Accountant

Greenwich, CT · Remote

$70K - $80K/yr

Company Mission The Difference Card helps organizations build the most cost-effective health plan ... Position Summary The Staff Accountant will support the day-to-day accounting operations of the ...

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The Difference Card

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Accounting Manager

Greenwich, CT · Remote

$115K - $125K/yr

Company Mission The Difference Card helps organizations build the most cost-effective health plan ... accounting operations and help build a scalable finance organization. Position Summary The ...

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The Difference Card

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Talent Acquisition Lead

Greenwich, CT · Remote

$125K - $145K/yr

About The Difference Card The Difference Card is transforming the employee benefits industry by ... Lead full-cycle recruiting across a wide variety of corporate, commercial, operations, technology ...

She Recruits. LLC

Neurology Physician

Manhattan, NY · Remote

$352K - $440K/yr

TeleNeurologist (Remote, U.S.) She Recruits is proud to partner with a nationally recognized ... S. Citizen or Green Card holder * 2 4 years of Neurology experience , including recent inpatient ...

Metasys

ServiceNow Consultant

New York, NY · On-site +1

Our unique quick-start solutions are designed to empower IT operations teams with the efficiency ... And, must be US Citizen or Green Card Looking for ServiceNow professionals for multiple projects ...

NBCUniversal

Sr. Production Manager

Stamford, CT · On-site +1

This role drives operational excellence across studio and remote productions while fostering strong ... card reconciliation, and financial reporting to ensure fiscal responsibility and accuracy.

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NBCUniversal

Sr. Production Manager

Stamford, CT · On-site +1

This role drives operational excellence across studio and remote productions while fostering strong ... card reconciliation, and financial reporting to ensure fiscal responsibility and accuracy.

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All JobsCard Operations JobsRemote Card Operations JobsRemote Card Operations Jobs in New York

Remote Card Operations information

What are some common challenges faced by professionals working in remote card operations, and how can they be managed?

Professionals in remote card operations often deal with challenges such as coordinating with cross-functional teams across different time zones, maintaining compliance with strict security protocols, and responding quickly to transaction issues or fraud alerts. Effective communication tools and clear escalation processes are essential to overcoming these hurdles. Staying proactive about updates in payment technologies and regularly participating in team meetings also help remote card operations staff stay connected and efficient, ensuring smooth workflow and client satisfaction.

What are Remote Card Operations?

Remote Card Operations refer to the management and processing of credit, debit, or prepaid card transactions and account activities from a location outside a traditional bank branch or office. This role typically involves tasks such as reviewing and approving card applications, monitoring for fraud, handling customer inquiries, and ensuring compliance with financial regulations, all performed using digital tools and secure online systems. Remote Card Operations professionals support the efficiency and security of card services for banks, fintech firms, and payment processors while working from home or another remote location.

What is the difference between Remote Card Operations vs Remote Card Processing Specialist?

AspectRemote Card OperationsRemote Card Processing Specialist
CredentialsTypically requires banking or financial certifications, familiarity with card networksRequires similar certifications, focus on processing systems and transaction handling
Work EnvironmentRemote, office-based banking or financial institutionRemote, processing centers or financial institutions
Industry UsageUsed across banks, credit card companies, and financial institutionsCommon in payment processing companies and financial service providers
Job FocusManaging card operations, compliance, and customer issuesHandling transaction processing, data reconciliation, and system troubleshooting

Remote Card Operations and Remote Card Processing Specialist roles share similar credentials and work environments, both serving financial institutions. However, Remote Card Operations focuses on overall card management and compliance, while Remote Card Processing Specialists concentrate on transaction processing and system support. Both roles are essential in the payment industry and often overlap in skills and industry usage.

What are the key skills and qualifications needed to thrive as a Remote Card Operations specialist, and why are they important?

To thrive as a Remote Card Operations specialist, you need a solid understanding of payment processing, card network rules, and risk management, often supported by experience in banking or financial services. Familiarity with core banking systems, transaction monitoring software, and compliance tools like AML platforms is typically required. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accuracy and resolving issues remotely. These competencies are crucial for maintaining secure and efficient card operations while minimizing fraud and ensuring regulatory compliance.
What are the most commonly searched types of Card Operations jobs in New York? The most popular types of Card Operations jobs in New York are:
What are popular job titles related to Remote Card Operations jobs in New York? For Remote Card Operations jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Card Operations jobs in New York look for? The top searched job categories for Remote Card Operations jobs in New York are:
What cities in New York are hiring for Remote Card Operations jobs? Cities in New York with the most Remote Card Operations job openings:
Remote Card Operations jobs near you
Operations Manager, Claims/Quality

Operations Manager, Claims/Quality

The Difference Card

Greenwich, CT • Remote

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

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Job description

Company Mission

The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com


Role and Responsibilities

The Ops Manager is responsible with ensuring the service our associates deliver delight our customers: driving innovation and best in class delivery while supervising an omni-channel service remote team. The Customer Care Team Ops Manager is responsible for:

• Managing a small claims team: Monitor, organize, and coach team on a day-to-day basis.

• Ensure Service Levels are met.

• Preparing a remote Claims for growth; Preparing and overseeing an offshore Claims Team for growth

• Reviewing existing procedures and implementing claims best practices

• Applying workforce management principles in operationalizing claims center

• Review and analyze claim patterns, making recommendations to improve customer satisfaction, quality, and productivity

• Capacity Planning, hiring, managing, and firing

• Oversight of creation of training material, delivery of training and confirmation of training programs.

• Compiling team performance and reviewing with individual associates.

• Define and maintain team schedules, manage attendance and adherence to schedules.

• Drive Operational Efficiencies reducing costs

• Collaborate across the organization including sales and account management to deliver success.


Qualifications and Education Requirements

• Bachelor’s degree or equivalent work experience

• Minimum of 2 to 5 years of customer service leadership experience, overseeing high volumes while delivering white glove service.

Preferred Skills

• Proven Management experience and results: ability to motivate employees and ensure a best in class organization.

• Experience with tax favored accounts, such as HRAs FSAs and DCAs.

• Position requires a high degree of diplomacy, ability to problem solve and manage complicated issues, ability to effectively manage large volume of claims atmosphere.

• Superior customer service skills, strong interpersonal and communication skills.


Location: Remote

Job Type: Full-time /Exempt


EB Employee Solutions, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Company Description

Company Mission
The Difference Card helps organizations build the most cost-effective health plan. Since 2001, The Difference Card has provided its clients with an average net savings of over 18%. The product utilizes proprietary medical reimbursement systems, risk transfer solutions and wellness strategies. In doing so, The Difference Card has delivered millions of dollars in savings to its clients while at the same time providing the highest level of employee benefits. With offices across the United States, The Difference Card provides a national presence combined with local expertise and service. Through strategic broker partnerships, The Difference Card delivers custom plan design solutions that exceeds the needs of both employers and employees across the country. For more information, visit www.differencecard.com