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Remote Capital One Cafe Jobs in Texas (NOW HIRING)

Dealer Success Manager - Remote Dealer Success Manager (DSM) As a Dealer Success Manager, you ... You will play a key role in Capital One's technology and relationship evolution.We are seeking ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling ... USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling ... USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling ... USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling ... USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ...

Activity from week one. Start outreach, make calls, and set meetings in your first days, while you ... Remote * Travel: Approximately 10% Council Capital and our portfolio companies are committed to ...

Your work will help ensure capital investments are accurately forecasted, tracked, and aligned with ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

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Remote Capital One Cafe information

What is a Remote Capital One Cafe?

A Remote Capital One Café refers to the virtual or online services provided by Capital One Cafés, which are typically physical spaces where customers can manage their banking needs, learn about financial wellness, and enjoy a café atmosphere. In a remote context, these services may include virtual financial coaching, webinars, online account support, and other digital resources. While you don't get the in-person coffee shop experience, you can still access many of the financial tools and educational resources offered by Capital One Cafés from anywhere. These services are designed to help customers manage their money, ask questions, and connect with financial experts in a convenient virtual format.

How does a Remote Capital One Cafe associate maintain effective customer engagement and support in a virtual environment?

As a Remote Capital One Cafe Associate, you’ll interact with customers primarily through online chat, video calls, or phone, focusing on delivering personalized banking guidance and support. The main challenge is building rapport and trust without face-to-face contact, which requires strong communication skills, a friendly demeanor, and the ability to adapt to various digital platforms. You’ll collaborate closely with other remote team members, regularly attend virtual meetings, and leverage internal resources to resolve customer inquiries efficiently. This role offers opportunities to develop digital customer service expertise and can be a stepping stone to more advanced positions within Capital One’s remote or in-person banking teams.

What are the key skills and qualifications needed to thrive as a Remote Capital One Cafe ambassador, and why are they important?

To thrive as a Remote Capital One Cafe Ambassador, you need strong customer service, problem-solving, and communication skills, typically with a background in banking or retail. Familiarity with digital banking platforms, CRM systems, and virtual communication tools is important for delivering seamless experiences. Outstanding interpersonal skills, adaptability, and a customer-centric mindset help you build trust and rapport with clients remotely. These abilities ensure efficient, friendly service and foster customer loyalty in a virtual banking environment.

What is the difference between Remote Capital One Cafe vs Remote Bank Teller?

AspectRemote Capital One CafeRemote Bank Teller
CredentialsTypically requires banking or financial certifications, customer service experienceRequires banking certifications, customer service skills
Work EnvironmentCustomer-facing, in a cafe-like setting, often in physical locationsRemote, primarily via phone or online platforms
Employer & IndustryCapital One, banking/financial servicesBanking institutions, financial services
Job Search & ComparisonOften searched together due to similar banking roles and customer service focusCommonly compared as remote banking roles

The main difference between Remote Capital One Cafe and Remote Bank Teller lies in their work environment and customer interaction. Remote Capital One Cafe roles often involve a more consultative, in-person experience at physical locations, while Remote Bank Tellers work remotely via digital channels. Both require banking certifications and customer service skills, but their settings and daily tasks differ significantly.

What are the most commonly searched types of Capital One Cafe jobs in Texas?

The most popular types of Capital One Cafe jobs in Texas are:

What are popular job titles related to Remote Capital One Cafe jobs in Texas?

For Remote Capital One Cafe jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Capital One Cafe jobs?

Cities in Texas with the most Remote Capital One Cafe job openings:

Sr. Director, Technical Program Management (Remote-Eligible)

Capital One

Plano, TX • On-site, Remote

Full-time

Re-posted 10 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

93rd of 172 rated banks


Job description

Sr. Director, Technical Program Management (Remote-Eligible)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.

About the Team:

Enterprise Platforms Technology (EPTech) comprises many of Capital One's most important enterprise platforms. We establish practices for building technology solutions across the company and deliver capabilities that exemplify those practices. As a TPM in EPTech, you will leverage your technical acumen and engineering experience to drive the strategy and execution of large-scale, technically complex, cross-functional programs aligned with Capital One's business priorities. You'll break down complexity and organizational silos, influence roadmaps, dive deep into system design and architecture, make technical tradeoffs, drive platform consolidation, and identify, resolve, define, and escalate mitigation plans for hard technical dependencies.

Our TPM Sr. Directors have:

  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

  • Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates

  • Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

  • Exceptional communication and collaboration skills

  • Excellent problem solving and influencing skills

  • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

  • Deep focus on execution, follow-through, accountability, and results

  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

"Capital One is open to hiring a Remote Employee for this opportunity."

Basic Qualifications

  • Bachelor's Degree

  • At least 9 years of experience managing technical programs

Preferred Qualifications

  • 9+ years of experience designing and building data-intensive solutions using distributed computing.

  • 5+ years of experience in building distributed systems & highly available services using cloud computing services/architecture - preferably using AWS

  • 5+ years of building & leading experienced TPM team

  • 5+ years experience building highly scalable mobile products & platforms

  • 5+ years of experience with Agile delivery

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management


McLean, VA: $269,600 - $307,700 for Sr. Director, Technical Program Management


New York, NY: $294,100 - $335,700 for Sr. Director, Technical Program Management


Plano, TX: $245,100 - $279,800 for Sr. Director, Technical Program Management


Richmond, VA: $245,100 - $279,800 for Sr. Director, Technical Program Management


San Francisco, CA: $294,100 - $335,700 for Sr. Director, Technical Program Management






Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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