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Remote Capacity Development Jobs in Providence, RI

... developed to prevent recurrence. This DBA works under the guidance of more senior team members and ... Experience using tools for monitoring, capacity planning, analysis, and performance tuning (e.g.

Lead Stormwater & Water Resources Engineer

Newport, RI · Remote

$80K - $110K/yr

Support the development of discipline standards, design guides, QA/QC expectations, modeling ... Perform watershed analyses, floodplain mapping, flood risk assessments, drainage capacity ...

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Remote Capacity Development information

See Providence, RI salary details

$16.2K

$86.1K

$130.8K

How much do remote capacity development jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote capacity development in Providence, RI is $86,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $110,600.00 per year, depending on experience, location, and employer.

What is remote capacity development?

Remote capacity development refers to the process of building and enhancing the skills, knowledge, and abilities of individuals or organizations through online or virtual methods. This can include activities such as online training, webinars, e-learning modules, and remote coaching or mentoring. The goal is to strengthen the capacity of teams or organizations to perform effectively, even when participants are not physically together. Remote capacity development is increasingly popular due to its flexibility and ability to reach geographically dispersed audiences.

What are some common challenges faced in remote capacity development, and how can they be addressed?

Professionals in Remote Capacity Development often encounter challenges such as coordinating training across different time zones, ensuring engagement during virtual sessions, and adapting materials for diverse audiences. To address these, it's important to use flexible scheduling tools, leverage interactive platforms to maintain participant interest, and tailor content to suit varying cultural contexts. Regular communication with team members and stakeholders also helps align expectations and improve overall program effectiveness.

What are the key skills and qualifications needed to thrive in remote capacity development, and why are they important?

To excel as a Remote Capacity Development Specialist, you need expertise in training design, adult education principles, and project management, often supported by a relevant degree and experience in international development or organizational learning. Familiarity with virtual collaboration tools, learning management systems (LMS), and digital facilitation platforms is typically required. Strong communication, cultural sensitivity, and self-motivation are vital soft skills for building relationships and delivering impactful training remotely. These skills enable effective knowledge transfer and sustainable growth across distributed teams and diverse contexts.

What is the difference between Remote Capacity Development vs Remote Training Coordinator?

AspectRemote Capacity DevelopmentRemote Training Coordinator
Required CredentialsRelevant certifications in capacity building, project management, or organizational developmentTraining or education certifications, such as instructional design or adult learning
Work EnvironmentFocuses on strategic development, program design, and organizational growth remotelyCoordinates and delivers training sessions, often remotely, focusing on logistics and content delivery
Employer & Industry UsageUsed in NGOs, development agencies, and corporate sectors for long-term capacity buildingCommon in educational institutions, nonprofits, and corporate training departments

Remote Capacity Development involves strategic planning and organizational growth initiatives, while Remote Training Coordinator focuses on executing and managing training programs. Both roles often work remotely but differ in scope and focus, with capacity development emphasizing long-term development and training coordination centered on program delivery.

What are popular job titles related to Remote Capacity Development jobs in Providence, RI?

For Remote Capacity Development jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Remote Capacity Development jobs in Providence, RI look for?

The top searched job categories for Remote Capacity Development jobs in Providence, RI are:

Infographic showing various Remote Capacity Development job openings in Providence, RI as of August 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $86,085 per year, or $41.4 per hour.

Manager, Agile Delivery (Remote)

Carolina, RI • Remote


First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

People enjoy working here

Good employer

Recommended by students


Full-time

Posted 8 days ago


Job description

Overview

This is a remote role that may be hired in the following locations: Arizona, North Carolina, and Texas.

The Manager, Agile Delivery leads a team of Scrum Masters supporting the Infrastructure Engineering (IE) organization. This leader will build foundational Agile capabilities that enable transparency, predictability, and disciplined execution of infrastructure initiatives and operational work.  The role is accountable for transforming how infrastructure work is planned, prioritized, measured, and delivered by implementing standardized Agile practices, data-driven delivery governance, and portfolio visibility across infrastructure domains including Platform Engineering, Network & Connectivity Engineering, Data Platform Engineering, Cross Platform Engineering and Digital Workplace Technology. 

This leader will establish Agile methods to optimize: 

  • Delivery predictability and throughput 
  • Work intake and demand management 
  • Prioritization effectiveness 
  • Work quality and reliability 
  • Interrupt-driven operational work 
  • Dependency management 
  • Infrastructure portfolio execution 

TECHNOLOGY STACK 

  • Jira  
  • Confluence 
  • ServiceNow 
  • Azure DevOps 
  • Power BI 
  • Tableau 
  • Clarity 
  • Microsoft 365 
  • Microsoft Power Platform 
  • ITSM / ITIL Processes 
  • Data Analytics and Reporting Tools 

Responsibilities & Qualifications

Leadership & Organizational Management 

  • Lead, coach, and develop a team of Scrum Masters supporting infrastructure engineering teams. 
  • Manage performance, coaching, workforce planning, succession planning, and professional development of Scrum Masters and Agile practitioners. 
  • Collaborate with Infrastructure and Technology leadership to define and implement Agile delivery strategies that improve execution effectiveness, transparency, prioritization, and team structure across the infrastructure portfolio.  Establish measurable objectives aligned with organizational goals. 
  • Establish a consistent Agile delivery framework across Infrastructure Engineering. 
  • Build organizational capability around Scrum and/or Kanban Agile practices. 
  • Create a culture of transparency, accountability, continuous improvement, and measurable outcomes. 
  • Define success metrics and Agile maturity objectives for infrastructure teams. 
  • Develop career paths, coaching plans, and performance expectations for Scrum Masters. 
  • Facilitate executive-level communication of delivery health, risks, dependencies, and organizational capacity. 

Agile Transformation & Practice Leadership 

  • Serve as a subject matter expert for Agile delivery methodologies, Jira administration standards, workflow optimization, ITSM integration, and infrastructure delivery best practices. Maintain awareness of evolving Agile, Infrastructure, and Financial Services industry trends. 
  • Develop and execute the Agile roadmap for Infrastructure Engineering. 
  • Define standards for sprint planning, backlog management, estimation, capacity planning, retrospectives, and reporting. 
  • Establish Agile governance appropriate for infrastructure engineering work. 
  • Drive adoption of Agile practices across all Infrastructure Engineering teams. 
  • Ensure Agile practices effectively support enterprise project methods.  

Delivery Performance, Capability and Flow Analytics 

  • Establish delivery metrics and reporting frameworks to seed continuous improvement efforts.  Example metrics include team capability, throughput, delivery predictability, flow efficiency, work-in-progress, lead time, and cycle time. 
  • Establish reporting, metrics, governance standards, and executive dashboards that provide actionable insight into capability, throughput, risks, dependencies, and delivery performance. 
  • Develop executive dashboards providing actionable insights into infrastructure engineering delivery performance. 
  • Partner with infrastructure leaders to improve forecasting accuracy and resource planning. 
  • Utilize historical delivery metrics and capacity data to support investment and staffing decisions. 
  • Enable data-driven prioritization and portfolio management practices through meaningful reporting and analytics.  

Portfolio Prioritization & Demand Management 

  • Partner with infrastructure leadership and key stakeholders to establish prioritization frameworks. 
  • Improve visibility into competing demands across run, grow, transform, compliance, and risk-reduction activities. 
  • Facilitate backlog refinement and portfolio-level planning activities. 
  • Align intake governance processes and dependency management across teams.   
  • Ensure alignment between strategic objectives and delivery team commitments. 
  • Drive transparency into capacity constraints and execution risks. 

Infrastructure Delivery Support 

  • Guide Scrum Masters supporting Platform Engineering, Network & Connectivity Engineering, Data Platform Engineering, Cross Platform Engineering and Digital Workplace Technology. 
  • Ensure Agile practices are tailored to infrastructure work including: 
    • Platform modernization 
    • Cloud migrations 
    • Infrastructure automation 
    • Technical debt remediation 
    • Vulnerability and Frontier AI remediation 
    • Capacity upgrades 
    • Regulatory initiatives 
    • Operational resilience programs 
  • Establish approaches for managing interrupt-driven work while maintaining delivery predictability. 

Continuous Improvement 

  • Analyze trends and identify opportunities to improve delivery performance. 
  • Partner with infrastructure leaders to improve operational efficiency and delivery outcomes. 
  • Advance Agile maturity through coaching, education, and metric-driven improvements. 

Operational Excellence 

  • Implement standards for delivery governance and reporting. 
  • Actively participate in the Agile Center of Excellence and influence decision-making to best meet the needs of Infrastructure Engineering. 
  • Improve consistency of Jira and Agile workflow utilization across infrastructure teams. 
  • Ensure work visibility aligns with change management, release management, and ITSM processes. 
  • Promote disciplined execution, risk mitigation, and compliance with organizational standards. 
  • Support infrastructure leadership during audits, regulatory reviews, and governance activities. 

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering. 

Core Competencies and Skills:

  • Strong experience supporting agile delivery for an technology infrastructure organization rather than only software product development teams.  
  • 5+ years of technology delivery, infrastructure, or operations experience.  
  • 3+ years leading Agile teams, Scrum Masters, Delivery Leads, or PMO functions.  
  • Expertise with Jira, Confluence, and Agile reporting solutions.  
  • Experience implementing capability management, throughput analysis, and delivery forecasting practices.  
  • Knowledge of Scrum, Kanban, Lean, SAFe, and/or Agile portfolio management.  
  • Strong executive communication and stakeholder management skills.  
  • Experience working within regulated financial institutions.  
  • Familiarity with FFIEC guidance, operational resilience, risk management, and infrastructure governance practices.  
  • Experience utilizing Power BI, Tableau, or similar platforms to develop executive delivery dashboards.  
  • Proven ability to drive organizational change and Agile maturity improvements.  

Preferred Certification(s):

  • Certified Scrum Master (CSM)  
  • SAFe Program Consultant (SPC)  
  • SAFe Agilist (SA)  
  • PMI-ACP  
  • Certified Agile Coach 
  • ITIL Foundation or higher

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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