2

Remote Call Transfer Agent Jobs in Raleigh, NC (NOW HIRING)

Life Insurance Agent

Chapel Hill, NC ยท Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...

Right of Way (ROW) Agent (Field Based)

Raleigh, NC ยท On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

Right of Way (ROW) Agent (Field Based)

Raleigh, NC ยท On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer ... During peak season you can expect heavy call volume * Manage the customer relationship to ensure ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... building agent harnesses, writing the tools those agents call, and owning the reliability and ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... building agent harnesses, writing the tools those agents call, and owning the reliability and ...

Sonar is driving the future of agent-centric software development. As the leader in AI code review ... We move with a mindset we call CODE: * Committed to our customers and community. * Obsessed with ...

Sonar is driving the future of agent-centric software development. As the leader in AI code review ... We move with a mindset we call CODE: * Committed to our customers and community. * Obsessed with ...

We are seeking talented SEASONAL SALES PROFESSIONALS for our remote Orkin Customer Contact Center ... B uild rapport and handle objections within a conversational call flow * C lose pest control sales ...

We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center ... B uild rapport and handle objections within a conversational call flow * C lose pest control sales ...

If so, then please submit your resume to apply for the remote Patient Care Representative position ... Achieve call handle times within the range of 10-15 minutes per booked new patient evaluation while ...

next page

Showing results 1-20

Remote Call Transfer Agent information

See Raleigh, NC salary details

$10

$16

$24

How much do remote call transfer agent jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote call transfer agent in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.
What are the most commonly searched types of Call Transfer Agent jobs in Raleigh, NC? The most popular types of Call Transfer Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Call Transfer Agent jobs? Cities near Raleigh, NC with the most Remote Call Transfer Agent job openings:

Life Insurance Agent

Kimbrell Agency

Chapel Hill, NC โ€ข Remote

$50K - $100K/yr

Full-time, Part-time

Medical, Life, Retirement

Posted 26 days ago


Job description

Kimbrell Agency

Remote

Employment Type: Contractor

Compensation $50,000 to $100,000 per year (plus commission)

If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that tooโ€”and I still do. The truth is, I'm not passionate about insurance. I'm passionate about people. We donโ€™t just build careers; we build people who, in turn, build businesses. The result? Success and fulfillment.

We look forward to discovering what success means to you and, if we find that this is the right fit, we are fully committed to providing you with the tools, training, and support to make it happen.

The Problem with Most Insurance Jobs:

Letโ€™s be realโ€”most agencies are desperate to hire anyone with a pulse, offer minimal support, and if you're lucky, they might invest in you six months down the line. We think that's unacceptable.

At The Kimbrell Agency, we do things differently. We invest heavily from the start to ensure you're the right fit for this career. That means we pour everything into your long-term success. No leader can give everything it takes to help an agent succeed when theyโ€™re bringing on anyone who applies. Unfortunately, most agencies make empty promises: "Be in business for yourself, but not by yourself," or "We offer hands-on support and training."

Here, we actually mean it. And we have a proven track record of success to back it up.


What We Offer:

A Proven Lead System: Say goodbye to cold calling. Our streamlined lead generation system puts you in front of qualified buyers who have requested coverage. Youโ€™ll call these clients, set appointments, and meet virtually to help them find the best insurance plan for their needs and budget. Some agents even start part-time and transition to full-time.

A Real Opportunity for Growth: This role is perfect for self-disciplined sales professionals who are ready to put in the work. If you need someone looking over your shoulder or a time clock to punch, this isn't the right fit. But if you're driven, gritty and ready to build something meaningful, we want to hear from you.


Key Responsibilities:

Present and sell insurance products to new and existing customers.

Reach out to potential clients who have requested coverage.

Handle customer inquiries and resolve complaints.

Participate in regular Zoom training sessions.


Who We're Looking For:

Previous experience in sales, customer service, or a related field is a plus.

Familiarity with CRM platforms is helpful.

You know how to build rapport and trust with clients.

Youโ€™re deadline-driven, detail-oriented, and dedicated to delivering results.

Integrity and a strong work ethic are a must.

Weโ€™re seeking individuals who are ambitious, coachable, passionate about helping others, and driven to achieve greatness. If youโ€™re ready to take control of your future and create a career you can be proud of, weโ€™d love to connect.


Why Choose Us?

True Agency Ownership: Here, youโ€™ll have the chance to own your businessโ€”contractually protect what you build.

Game-Changing Lead Program: We provide the industryโ€™s best leads, generated in-house and heavily subsidized to help you succeed.

Comprehensive Training & Support: From day one, we offer hands-on training, including daily coaching calls, weekly one-on-ones, and group sessions. Youโ€™ll have a system to follow at every step of the way.

Industry-Leading Compensation: Our compensation plan is designed to deliver real profit, with vested rights from day one.

Dedicated Conservation Team: Our team ensures your business stays protected from chargebacks, giving you one of the highest persistency rates in the industry.

World-Class Travel & Incentives: Have the ability to earn 3-4 fully-paid trips per year, all expenses covered.

Unlimited Earning Potential: This is a commission and bonus-based position, with no cap on how much you can earn. Your income potential is truly unlimited.


A Few More Details:

This role does require a Life and Health Insurance License, but donโ€™t worryโ€”weโ€™ll help you obtain it through a streamlined online course that takes just 7-10 days.

Please note: Success in this role varies. Your level of success will depend on several factors, including the effort you put in, your ability to follow and implement our proven system, and the specific insurance needs in your geographic area. Not all agents achieve the same results, and earnings are based on individual performance.

Ready to Build Your Future with Us?

If you're ready to make a differenceโ€”not just in your own life, but in the lives of othersโ€”apply today. We canโ€™t wait to see how you define success.


About Kimbrell Agency:

Kyle & Lisa Kimbrell are financial service industry veterans with over 50 years experience combined in sales, marketing and leadership. Since founding their Symmetry Financial Group business in July of 2016 their national agency has sold over 55,000 life, health, annuity, disability and retirement policies with over $85 million in sales. The Kimbrells attained Equity Partnership in only 24 months, which is the fastest in SFG history.


Company website: https://www.kimbrellagency.com/