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Remote Call Transfer Agent Jobs in Phoenix, AZ (NOW HIRING)

Liveops

Remote Customer Service Agent

Goodyear, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Gilbert, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Glendale, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Peoria, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Mesa, AZ · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Surprise, AZ · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Chandler, AZ · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Phoenix, AZ · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Tempe, AZ · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Buckeye, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Queen Creek, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Scottsdale, AZ · Remote

$15.50 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Avondale, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · Remote

$80K - $190K/yr

Life Insurance Agent, Remote Must be authorized to work in the US, no work visas offered at this ... The agent will then call, qualify, and set up the appointments to meet with them over the phone or ...

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · Remote

$80K - $190K/yr

Life Insurance Agent, Remote Must be authorized to work in the US, no work visas offered at this ... The agent will then call, qualify, and set up the appointments to meet with them over the phone or ...

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Remote Call Transfer Agent information

See Phoenix, AZ salary details

$10

$17

$24

How much do remote call transfer agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote call transfer agent in Phoenix, AZ is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Phoenix, AZ? The most popular types of Call Transfer Agent jobs in Phoenix, AZ are:
What are popular job titles related to Remote Call Transfer Agent jobs in Phoenix, AZ? For Remote Call Transfer Agent jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Call Transfer Agent jobs in Phoenix, AZ look for? The top searched job categories for Remote Call Transfer Agent jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Call Transfer Agent jobs? Cities near Phoenix, AZ with the most Remote Call Transfer Agent job openings:
Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Phoenix, AZ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,556 per year, or $17.1 per hour.
Call Center Representative - Spanish

Call Center Representative - Spanish

Axius Technologies

Phoenix, AZ • Remote

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Get AI-powered advice on this job and more exclusive features. Axius Technologies Inc. Pay Range This range is provided by Axius Technologies Inc.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $20.00/hr - $20.00/hr Job Title Bilingual Call Center Agent Location Phoenix, AZ 85007 (Remote) Duration 6 Months Remote Requirements 100% Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson. Language Requirement Spanish-speaking Experience Requirement Candidates MUST have 1 year of recent call center experience.

Job Description Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. Answering incoming phone calls in a fast paced environment.

Resolving Tier 1 level issues. Reviewing taxpayer accounts. Verifying, gathering and simultaneously updating key information.

Educating taxpayers of online resources and current tax policies. Submitting requests for payment arrangements. Documenting actions taken into multiple systems.

Participating in all team engagement activities. Meeting performance expectations. Skills Required Strong ability to multitask.

Basic use of Microsoft Word, Excel and Google Workspace. Basic math skills are required — addition, subtraction, multiplication and division. Communicate well both in writing and verbally.

Great interpersonal skills. Retain knowledge easily. Creative in problem solving.

Goal oriented. Organized. Skills Preferred Spanish-speaking.

Experience Required Previous two positions should each be at least one consecutive year in a fast‐paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support). Experience Preferred Experience with participating in process improvement activities.

Education Required High school diploma or equivalent. Seniority Level Mid‐Senior level. Employment Type Contract.

Job Function Customer Service. Industry: Government Administration. Referrals increase your chances of interviewing at Axius Technologies Inc.

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