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Remote Call Transfer Agent Jobs in Fairfield, AL

Pitch Health Solutions LLC

Transfer Agent

Birmingham, AL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Liveops

Remote Customer Service Agent

Birmingham, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Bessemer, AL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Transform9

Account Executive

Birmingham, AL · Remote

Deliver demos that make the 'aha' moment obvious: a live agent answering a practice's actual call ... Help shape our enterprise playbook and mentor the AEs who come after you Location Remote (US). If ...

Transform9

Account Executive

Birmingham, AL · On-site +1

Deliver demos that make the 'aha' moment obvious: a live agent answering a practice's actual call ... Help shape our enterprise playbook and mentor the AEs who come after you Location Remote (US). If ...

Transform9

Account Executive

Birmingham, AL · On-site +1

Deliver demos that make the 'aha' moment obvious: a live agent answering a practice's actual call ... Help shape our enterprise playbook and mentor the AEs who come after you Location Remote (US). If ...

The Semler Agency

Work From Home Sales

Birmingham, AL · On-site +1

We are currently hiring for a remote sales position with a structured training program . This role ... No agent's success, earnings, or production results should be viewed as typical, average or ...

Transform9

Automation Testing Engineer

Birmingham, AL · On-site +1

... agent behavior, integration point, and call flow performs exactly as expected before it ever ... Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in ...

Transform9

Automation Testing Engineer

Birmingham, AL · Remote

... agent behavior, integration point, and call flow performs exactly as expected before it ever ... Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in ...

Transform9

Automation Testing Engineer

Birmingham, AL · On-site +1

... agent behavior, integration point, and call flow performs exactly as expected before it ever ... Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Fairfield, AL

Remote Call Transfer Agent information

See Fairfield, AL salary details

$10

$16

$24

How much do remote call transfer agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote call transfer agent in Fairfield, AL is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.41 per hour, depending on experience, location, and employer.

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What job categories do people searching Remote Call Transfer Agent jobs in Fairfield, AL look for?

The top searched job categories for Remote Call Transfer Agent jobs in Fairfield, AL are:

What cities near Fairfield, AL are hiring for Remote Call Transfer Agent jobs?

Cities near Fairfield, AL with the most Remote Call Transfer Agent job openings:

Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Fairfield, AL as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,702 per year, or $16.7 per hour.

Transfer Agent

Birmingham, AL • On-site, Remote

Pitch Health Solutions LLC
See more jobs at Pitch Health Solutions LLCexternal

$25/hr

Full-time

Re-posted 27 days ago

Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we've specialized in insurance lead generation - connecting interested customers with licensed agents.
Why Join Us?
  • $15/hour base pay
  • Commissions & weekly bonuses - top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system - no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon-Fri, 9AM-6PM EST (no weekends!)

What You'll Do
  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We're Looking For
  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119
Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Apply