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Remote Call On Doc Jobs in Raleigh, MS (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ... Pay structures vary based on client program and most programs pay for productive time and may ...

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Remote Call On Doc information

What is the difference between Remote Call On Doc vs Remote Medical Biller?

AspectRemote Call On DocRemote Medical Biller
CredentialsMedical assistant certification or related trainingMedical billing and coding certification (e.g., CPC)
Work EnvironmentHealthcare facilities, clinics, or remoteBilling companies, healthcare providers, or remote
Industry UsageUsed in healthcare for patient communication and documentationUsed for processing insurance claims and billing
Common Search IntentUnderstanding roles related to patient documentationComparing billing roles in healthcare

Remote Call On Doc involves assisting with patient documentation and communication, often requiring medical assistant credentials. Remote Medical Biller focuses on processing insurance claims and billing, requiring billing certifications. Both roles are remote and serve healthcare providers, but they differ in daily tasks and required qualifications.

What is a Remote Call On Doc?

A Remote Call On Doc is a healthcare professional, typically a physician, who provides medical consultations and support to patients or medical staff via telecommunication methods rather than being physically present on-site. These doctors are 'on-call' to address urgent medical needs, give advice, or make clinical decisions remotely. This role is especially common in telemedicine, rural healthcare support, and after-hours medical coverage. Remote Call On Docs help increase access to medical care, reduce response times, and offer expertise in situations where in-person doctors may not be immediately available.

What are the key skills and qualifications needed to thrive as a Remote Call On Doc, and why are they important?

To excel as a Remote Call On Doc (telemedicine physician), you need a valid medical degree, board certification, and strong clinical decision-making skills. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial for building trust and effectively assessing patients remotely. These competencies are vital for delivering high-quality care, ensuring patient safety, and maintaining compliance in a virtual healthcare environment.

What are some common challenges remote call-on doctors face, and how can they effectively manage them?

Remote call-on doctors often encounter challenges such as managing a high volume of patient inquiries, maintaining clear communication without face-to-face interaction, and balancing work-life boundaries due to the flexible nature of remote shifts. To manage these, it's important to establish a dedicated workspace, use secure and efficient telehealth platforms, and set clear expectations with both patients and care teams. Regular check-ins with colleagues and leveraging digital documentation tools can also help streamline workflows and ensure high-quality patient care.
Remote Call On Doc jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Brandon, MS • Remote

$20/hr

Contractor

Posted 27 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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