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Remote Call Monitoring Jobs in Mableton, GA (NOW HIRING)

PainPoint

Prior Authorization Coordinator

Atlanta, GA · On-site +1

$19 - $21/hr

Remote About DxTx Pain & Spine At DxTx Pain & Spine, we're redefining how pain and spine practices ... Monitor advanced procedure trackers for each practice to identify authorization opportunities.

Worth AI

Senior Agentic (AI) Engineer

Atlanta, GA · On-site +1

$100K - $138K/yr

... monitoring. * Architect agent graphs in LangGraph (or comparable - CrewAI, AutoGen, Claude Agent ... All Remote Hires will be required to travel to Orlando, Florida at least twice per year for Town ...

Worth AI

Senior Agentic (AI) Engineer

Atlanta, GA · Remote

$107K - $146K/yr

... monitoring. * Architect agent graphs in LangGraph (or comparable -- CrewAI, AutoGen, Claude Agent ... All Remote Hires will be required to travel to Orlando, Florida at least twice per year for Town ...

Ryder

Supervisor Customer Service

Alpharetta, GA · On-site +1

$65K/yr

... Call Handling. Coaching and developing employees for performance and setting expectations with each ... Monday - Friday, must be open to working 1st and 2nd shift - Remote Essential Functions

ARLINGTON HOLDING COMPANY

REGIONAL MANAGER

Atlanta, GA · Remote

$75K - $101K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

ARLINGTON PROPERTIES LLC

REGIONAL MANAGER

Atlanta, GA · Remote

$75K - $101K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

Arlington Properties, Inc.

REGIONAL MANAGER

Atlanta, GA · On-site +1

$75K - $101K/yr

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... If you thrive on variety - one day coaching a property manager through a tough personnel call, the ...

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All JobsCall Monitoring JobsRemote Call Monitoring JobsRemote Call Monitoring Jobs in Mableton, GA

Remote Call Monitoring information

See Mableton, GA salary details

$9

$15

$22

How much do remote call monitoring jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call monitoring in Mableton, GA is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Mableton, GA?

For Remote Call Monitoring jobs in Mableton, GA, the most frequently searched job titles are:

What job categories do people searching Remote Call Monitoring jobs in Mableton, GA look for?

The top searched job categories for Remote Call Monitoring jobs in Mableton, GA are:

What cities near Mableton, GA are hiring for Remote Call Monitoring jobs?

Cities near Mableton, GA with the most Remote Call Monitoring job openings:

Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Mableton, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, 5% Contract, and 2% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,559 per year, or $15.7 per hour.

Health Care Customer Service Representative

State Collection Service

Atlanta, GA • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Description

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
  • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
  • Acts to gain payment or arrangement of payment on behalf of the client as appropriate
  • Follows client-specific protocols and policies when carrying out duties
  • Investigates and responds to client enquiries as needed
  • Enters and monitors payment arrangements
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment
  • Bilingual candidates will provide additional support for bilingual calls

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
  • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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