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Remote Call Center Jobs in Whitewater, WI (NOW HIRING)

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Waukesha, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Waukesha, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

HMG Careers

Remote Customer Service and Sales

Beloit, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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Remote Call Center information

See Whitewater, WI salary details

$10

$17

$24

How much do remote call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call center in Whitewater, WI is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.94 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are popular job titles related to Remote Call Center jobs in Whitewater, WI? For Remote Call Center jobs in Whitewater, WI, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Whitewater, WI look for? The top searched job categories for Remote Call Center jobs in Whitewater, WI are:
What cities near Whitewater, WI are hiring for Remote Call Center jobs? Cities near Whitewater, WI with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Whitewater, WI as of July 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,710 per year, or $17.6 per hour.

Brokerage Services Registered Analyst - Series 7/63 - Remote

Northwestern Mutual Life Insurance Company

Franklin, WI • On-site, Remote

$34.66/hr

Full-time

Posted 6 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Primary Duties & Responsibilities:
  • Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment.
  • Expert at resolving inquiries and transactions from Financial Reps and clients on basic, intermediate (semi-complex), calls and transactions in a registered area and proficient at complex work.
  • Researches and evaluates possible solutions to complex problems that requires identifying root cause and deviation from procedures and handles escalation resolution.
  • Regularly promotes client retention and identifies opportunities for the field to build existing relationship, knows when to refer back to the field for follow up.
  • Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers.
  • Ability to de-escalate client experience situations effectively while guiding clients through complex and unique inquiries.
  • Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients.
  • Embraces new technology and serves as an advocate for website and self-service capabilities by educating clients and field. Understands risks and impacts that the transaction has on the client or policy.
  • Understands how systems connect to processes and outcomes. Supports digital savvy capabilities in self and others/Understands how to explain system limits and capabilities to others.
  • Lead others through change (help others adapt to changing environments and accept new situations).
  • Works effectively with unstructured teams, situations or environment.
  • Fosters a professional relationship with our clients to enhance brand loyalty.
  • Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
  • Coach, mentor or train others as needed.

Qualifications:
  • Associates degree in business or related field or equivalent combination of education and experience.
  • Minimum of 4 years related customer service experience with proven customer service skills.
  • Expert knowledge of investment or income products or markets (i.e.VA, VL, VUL, Retirement & Business markets).
  • An expert understanding of tax implications.
  • Advanced written and verbal communication skills.
  • Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy.
  • Strong organization skills with the ability to prioritize tasks.
  • A strong desire to continuously learn and improve.
  • Strong problem-solving skills and ability to provide options.
  • Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 7 - FINRA, SIE - FINRA
Compensation Range:
Pay Range - Start:
$23.11
Pay Range - End:
$34.66
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

What Northwestern Mutual employees say

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About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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