ZipRecruiter

Log In

2

Remote Call Center Jobs in Beloit, WI (NOW HIRING)

Afni

Remote Customer Service Representative

Janesville, WI · Remote

$14.50 - $15/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

DGI Supply

Customer Service Representative

Rockford, IL · On-site +1

$23/hr

Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must: * Reside in the United States or Canada. * Have access to high-speed reliable internet (with a ...

Next Stop Travels

Travel Customer Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

All JobsRemote Call Center JobsRemote Call Center Jobs in Beloit, WI

Remote Call Center information

See Beloit, WI salary details

$10

$17

$24

How much do remote call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote call center in Beloit, WI is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What cities near Beloit, WI are hiring for Remote Call Center jobs? Cities near Beloit, WI with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Beloit, WI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $36,438 per year, or $17.5 per hour.
Claims Call Center Representative (Remote)

Claims Call Center Representative (Remote)

Zurich Insurance Company Ltd.

Rockford, IL • Remote

$17.79 - $21.64/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early August 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you’ll need to get started.

***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***

Your Day to Day Responsibilities:

  • Process clients’ first notice of loss claim reports received through Zurich’s phone & non-phone reporting options in a timely and accurate manner.
  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
  • Provide feedback and recommendations to the team to improve the quality of customer care.
  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • 8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
  • The position is fully remote, including training
  • Annual Merit Increase & Bonus Opportunity
  • Opportunity Potential for Overtime Pay
  • Amazing PTO
  • 401K Match
  • Career mobility
  • Medical, Vision & Dental

Basic Qualifications: 

  • High School Diploma or Equivalent
  • +6 months Customer Service experience
  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions
  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications: 

  • 6 months call center experience
  • Strong data entry skills and the ability to type 32 WPM or more
  • Demonstrated proficiency in Windows based operating systems and Microsoft office
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Strong comprehension skills, professional demeanor
  • Solid oral & written communication skills
  • Demonstrated strong attention to detail and solid problem-solving skills 
  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

 

The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Arizona Virtual Office, AM - Arkansas Virtual Office, AM - Colorado Virtual Office, AM - Idaho Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - Montana Virtual Office, AM - Nebraska Virtual Office, AM - Nevada Virtual Office, AM - New Mexico Virtual Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Oregon Virtual Office, AM - South Dakota Virtual Office, AM - Texas Virtual Office, AM - Utah Virtual Office, AM - Washington St Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE 

Apply