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Remote Call Center Jobs in Spring Hill, FL (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

Required previous experience in debt collection, outbound call center, telemarketing, or other ... Remote * Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA ...

Required previous experience in debt collection, outbound call center, telemarketing, or other ... Remote * Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Showing results 21-40

Remote Call Center information

See Spring Hill, FL salary details

$9

$15

$21

How much do remote call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call center in Spring Hill, FL is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.30 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Spring Hill, FL? The most popular types of Call Center jobs in Spring Hill, FL are:
What are popular job titles related to Remote Call Center jobs in Spring Hill, FL? For Remote Call Center jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Spring Hill, FL look for? The top searched job categories for Remote Call Center jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Call Center jobs? Cities near Spring Hill, FL with the most Remote Call Center job openings:
Infographic showing various Remote Call Center job openings in Spring Hill, FL as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,608 per year, or $15.2 per hour.

Customer Service and Tech Support - Customer Support for Learning and Development

Lifted, an Upwork Company™

Tampa, FL • On-site, Remote

$16 - $20.50/hr

Contractor

Re-posted 16 days ago


Job description

Company Description
The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.
Job Description
Key Responsibilities include:
  • Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
  • Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
  • Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
  • Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
  • Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
  • This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.

ESSENTIAL FUNCTIONS:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
  • Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
  • Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
  • Remain knowledgeable of K12's proprietary systems, various hardware product lines, and current industry products and technologies.
  • Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.

Qualifications
REQUIRED QUALIFICATIONS:
  • High School Diploma / GED and relevant work experience
  • Minimum of 1 year of experience in a similar call center role
  • All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:
  • Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
  • Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
  • Ethernet connection is preferred.

Physical and Technical Requirements:
  • This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
  • Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
  • Professional home office setup free from distractions during operational hours.
  • Ability to attend virtual training sessions via webcam.

Education and Knowledge:
  • Thorough knowledge of home-based connectivity support.

Communication Skills:
  • Strong verbal and written communication skills.
  • Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
  • Proficiency in telephone and email etiquette.

Technical Proficiency:
  • Expertise in PC and Internet applications.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
  • Proficiency in web-based applications; Salesforce experience is a plus.
  • Knowledge of Microsoft Windows operating systems.

Customer Service and Problem-Solving:
  • Consultative approach to customer service.
  • Strong problem-solving and analytical skills with a solutions-oriented mindset.

Professional and Personal Qualities:
  • Ability to work in a high-volume environment while maintaining quality.
  • Ability to work independently and collaboratively within a team-oriented environment.
  • Resilient, detail-oriented, and accountable for high-quality work.
  • Ability to prioritize competing tasks and deliver results effectively.
  • Ability to take ownership of work and execute projects.
  • Open to feedback and demonstrates adaptability and continuous improvement.

Additional Requirements:
  • Ability to clear required background check.

DESIRED QUALIFICATIONS:
  • Previous experience with Education field
  • Salesforce Experience
  • Previous Customer Service or Tech Support experience with proven record of achievement

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.
Additional Information