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Remote Call Center Jobs in Reading, PA (NOW HIRING)

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$17

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How much do remote call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call center in Reading, PA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in Reading, PA? The most popular types of Call Center jobs in Reading, PA are:
What are popular job titles related to Remote Call Center jobs in Reading, PA? For Remote Call Center jobs in Reading, PA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Reading, PA look for? The top searched job categories for Remote Call Center jobs in Reading, PA are:
What cities near Reading, PA are hiring for Remote Call Center jobs? Cities near Reading, PA with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Reading, PA as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,780 per year, or $17.2 per hour.

Call Center Customer Service Advisor

The Eastwood Company

Pottstown, PA • Remote

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern.

Join a team/company where:

  • the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
  • customers like to buy products to repair/restore/revive their automobiles
  • you can work in the office or at home
  • training is provided to better understand our products and systems
  • you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits

As a member of the Customer Service team, you’ll:

  • help customers over phone, email and live chat with orders and problem-solve 
  • work within our computer system to place and research customer orders, as well as document conversations and actions
  • pitch in where needed to drive a positive customer experience

You'll be more successful if you:

  • take ownership for your customers
  • comfortable working with computers and learning new systems
  • make a commitment to learn about our processes
  • are pro-active and take a positive approach in problem solving
  • have good communication skills
  • have spent time shopping online
  • have experience within a call center, but not necessary
  • have automotive restoration experience, it's a plus, however this role is more focused on assisting customers with orders and our Project Advisors assist with helping customers determine the best products for their projects 

Your schedule will be:

  • There are a number of schedules available for different times of the day between 9:0am - 7:00pm Eastern

Work Location:

  • Onsite (Pottstown, PA) or remote
  • If remote, you will need to have access to a minimum internet speed connection, computers will be provided, and a distraction free environment

The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.

Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com)

The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.

Eastwood does pre-employment drug screening and background checks.

EOE

The Eastwood Company participates in E-Verify.
 

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