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Remote Call Center Jobs in Perry Hall, MD (NOW HIRING)

System One

Workforce Management Analyst I

Baltimore, MD · Remote

$32.80/hr

WORKFORCE MANAGEMENT ANALYST (WFM / CONTACT CENTER) -- REMOTE Location: Remote (U.S.) -- client ... Identify call volume trends and averages (intraday, weekly, monthly, etc.). * Monitor queue ...

System One

Workforce Management Analyst I

Baltimore, MD · Remote

$32.80/hr

WORKFORCE MANAGEMENT ANALYST (WFM / CONTACT CENTER) -- REMOTE Location: Remote (U.S.) -- client ... Identify call volume trends and averages (intraday, weekly, monthly, etc.). * Monitor queue ...

Millman Multimedia

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

Qualifications: 3-5 years of proven customer support experience in a high-volume call center environment Prior experience in phone/chat/email customer support Exceptional typing ability (60 wpm ...

Nations Photo Lab

Customer Service Associate

Hunt Valley, MD · On-site +1

$13.75 - $19/hr

Qualifications: 3-5 years of proven customer support experience in a high-volume call center environment Prior experience in phone/chat/email customer support Exceptional typing ability (60 wpm ...

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · Remote

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · Remote

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

XACT

Customer Service Specialist - MD

Baltimore, MD · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... Our call centers feature employee lounges, quiet spaces, and cozy places to work. We're just one ...

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Remote Call Center information

See Perry Hall, MD salary details

$10

$17

$23

How much do remote call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote call center in Perry Hall, MD is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Perry Hall, MD?

The most popular types of Call Center jobs in Perry Hall, MD are:

What job categories do people searching Remote Call Center jobs in Perry Hall, MD look for?

The top searched job categories for Remote Call Center jobs in Perry Hall, MD are:

What cities near Perry Hall, MD are hiring for Remote Call Center jobs?

Cities near Perry Hall, MD with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Perry Hall, MD as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,576 per year, or $17.1 per hour.

Customer Service Advocate - Remote / Telecommute

CYNET SYSTEMS

Baltimore, MD • Remote

$23 - $28/hr

Contractor

Re-posted 23 days ago

Job description

Job Overview:

Pay Range: $23.76/hr - $28.76/hr

Requirement/Must Have:

  • High School Diploma or GED.
  • 3+ years customer service experience.

Responsibilities:

  • Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examines claim submissions verifying claim and system accuracy as well as liability, validates customer understanding of information and resolves issues based on applicable policies and procedures.
  • Uses knowledge of products or services by collecting and analyzing contractual provisions that govern administration to provide customer information service and education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established protocols.
  • Prioritizes workflow & multitasks efficiently in a fast-paced environment while using multiple skill sets with demonstrated proficiency.
  • Delivers accurate information to customers in accordance with performance goals and objectives.
  • Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
  • Participates in ongoing education related to new services, industry topics, and skills as needed.

Nice to Have:

  • Call Center experience.
  • Medical Insurance background.

Skills:

  • Demonstrated skills as an empathetic and compassionate communicator.
  • Ability to quickly gain customer trust and confidence.
  • Demonstrated PC navigation and data entry skills.
  • Strong interpersonal communication skills.
  • Good oral and written communication skills.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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