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Remote Call Center Jobs in Montclair, NJ (NOW HIRING)

McBride

Salesforce Developer

Manhattan, NY · Remote

$105K - $115K/yr

This is a remote position. McBride Consulting is supporting the New York State Department of Labor ... The system relies on Salesforce Service Cloud to streamline call center operations and agent ...

Adecco

Customer Service Call Agent

Newark, NJ · Remote

$17.66/hr

New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Edison, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

New York, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

160 Driving Academy

Admissions Advisor

Newark, NJ · Remote

$19.75 - $26.75/hr

Experience working in a remote or call center environment. What This Role Drives * Daily lead conversion * Enrollment volume * Revenue generation * Pipeline efficiency * Data integrity in Salesforce ...

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Remote Call Center information

See Montclair, NJ salary details

$11

$18

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How much do remote call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center in Montclair, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Montclair, NJ?

The most popular types of Call Center jobs in Montclair, NJ are:

What job categories do people searching Remote Call Center jobs in Montclair, NJ look for?

The top searched job categories for Remote Call Center jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Remote Call Center jobs?

Cities near Montclair, NJ with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Montclair, NJ as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Salesforce Developer

McBride

Manhattan, NY • Remote

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

This is a remote position.

McBride Consulting is supporting the New York State Department of Labor (NYS DOL) in maintaining, enhancing, and evolving its Salesforce instance supporting the Unemployment Insurance (UI) Call Center. The system relies on Salesforce Service Cloud to streamline call center operations and agent workflows.

Day-to-Day Responsibilities

  • Configure and customize the Salesforce Service Cloud environment to fulfill user stories defined during maintenance and enhancement sprints.
  • Build and maintain Apex, LWC, Flows, and calculated reports tailored to UI Call Center operational metrics.
  • Execute deployments across sandboxing and production environments using Copado.
  • Participate in warranty support, root-cause defect analysis, and bug remediation.
  • Lead knowledge transfer sessions and pairing opportunities with NYSDOL technical personnel to foster internal operational independence.




Requirements



  • Experience: Minimum of 3 years of hands-on Salesforce development and configuration experience, ideally within public sector or large enterprise service/call center environments.
  • Core Technology: Deep proficiency in Salesforce Service Cloud (Omni-Channel, Cases, Knowledge, Console view, Flows/Process Automation).
  • Development & Config: Hands-on experience with both declarative configuration (Flows, validation rules) and custom development (Apex, Lightning Web Components / LWC).
  • DevOps: Experience with Copado for version control, CI/CD, and deployment lifecycle management across Salesforce environments.
  • Reporting: Ability to build calculated reports, complex matrix/summary reports, and executive dashboards within Salesforce.
  • Collaboration: Strong communication skills to support warranty/transition activities and collaboratively onboard/upskill the NYSDOL technical team.





Benefits
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance