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Remote Call Center Jobs in Montclair, NJ (NOW HIRING)

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

Consistent availability is critical to call center operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

Consistent availability is critical to call center operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime ...

BCForward

Technical Support - Remote

New York, NY · Remote

$13 - $14/hr

Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...

McBride

Salesforce QA Tester

Manhattan, NY · Remote

$95K - $105K/yr

This is a remote position. McBride Consulting is supporting the New York State Department of Labor (NYS DOL) Unemployment Insurance Call Center Salesforce instance. The QA Tester will ensure high ...

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Remote Call Center information

See Montclair, NJ salary details

$11

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How much do remote call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center in Montclair, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Montclair, NJ?

The most popular types of Call Center jobs in Montclair, NJ are:

What job categories do people searching Remote Call Center jobs in Montclair, NJ look for?

The top searched job categories for Remote Call Center jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Remote Call Center jobs?

Cities near Montclair, NJ with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Montclair, NJ as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Bilingual Inbound Educational Call Center (Full-Time - Remote)

HUNTINGTON LEARNING CORPORATION

Oradell, NJ • Remote

$0.01/hr

Full-time

Medical, Dental, Retirement

Re-posted 22 days ago

Key responsibilities

  • Assist parents during initial inquiries by educating them about services, responding to questions, overcoming objections, and scheduling academic evaluations and consultations.

  • Follow contact center scripts and maintain professional interactions while building rapport with clients.

  • Keep records of all conversations in the call center system and meet personal and team service targets.

Huntington Learning Center rating

6.2

Company rating: 6.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 24 rated private schools and tutoring

Job description

Customer Service Representative – Remote – Miami, FL

Why Join The Huntington Team?

If you’re passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!

Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.

We are currently seeking enthusiastic and motivated Bilingual Inbound Contact Center Representatives in the Miami, FL area to assist parents at the beginning of the academic process. You’ll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children.

About The Opportunity

Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include:

  • Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
  • Following contact center scripts when speaking with clients
  • Building positive rapport with clients of differing personality types
  • Remaining polite and professional during all interactions
  • Keep records of all conversations in our call center system
  • Meet personal and team qualitative and quantitative service targets
  • Participating in initial and ongoing training to maintain up-to-date knowledge of our services

Work Environment

  • Remote position - Work from the comfort of your home
  • Varied shifts including morning, evening, and weekend
  • Full-time schedule required
    • Two-weekday evening shifts per month (2:00 PM-10:30 PM)
    • Two Saturday shifts per month  (9:00 AM - 5:30 PM)
    • Sunday shifts as needed (10:00 AM – 3:00 PM)

Benefits

  • Base hourly rate plus performance-based pay incentives - no cap on commissions
  • Bi-weekly pay with direct deposit
  • Set schedule
  • Comprehensive benefits plan for full-time employees
    • Medical
    • Dental
    • 401K
  • Paid on-the-job training
  • Professional and upbeat setting with a supportive and motivating team

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:

  • Excellent communication and interpersonal skills (conversational, articulate, engaging)
  • Reliable and dependable work habits
  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Self-motivated, positive attitude, and a love for hard work
  • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
  • Previous sales or customer service experience, is a plus but not required
  • Bilingual (Spanish/English) a plus
  • High school diploma or GED

Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!

For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com

What Huntington Learning Center employees say

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