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Remote Call Center Jobs in McKees Rocks, PA (NOW HIRING)

ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Remote (Work from Home) Jumpstart Your Career with Ibex! Ibex is where your career journey starts ... At least 1 year of customer service experience (call center preferred) * Strong verbal and written ...

ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Remote (Work from Home) Jumpstart Your Career with Ibex! Ibex is where your career journey starts ... At least 1 year of customer service experience (call center preferred) * Strong verbal and written ...

ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Remote (Work from Home) Jumpstart Your Career with Ibex! Ibex is where your career journey starts ... At least 1 year of customer service experience (call center preferred) * Strong verbal and written ...

UPMC

Tele-Radiology Physician

Pittsburgh, PA · Remote

The clinical division consists of 70+ remote and onsite radiologists providing radiology services ... Radiologists in our group get a clinical appointment to the academic medical center and there are ...

ForgeFit

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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How much do remote call center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote call center in McKees Rocks, PA is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in McKees Rocks, PA? The most popular types of Call Center jobs in McKees Rocks, PA are:
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What job categories do people searching Remote Call Center jobs in McKees Rocks, PA look for? The top searched job categories for Remote Call Center jobs in McKees Rocks, PA are:
What cities near McKees Rocks, PA are hiring for Remote Call Center jobs? Cities near McKees Rocks, PA with the most Remote Call Center job openings:
Remote Call Center jobs near you
Professional Liability Insurance Agent

Professional Liability Insurance Agent

AMBA

Pittsburgh, PA • Remote

$55K/yr

Full-time

Posted 7 days ago

Job description

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber)
Remote | Full-Time
About the Role
We're hiring an Inside Sales Insurance Specialist to support a 50/50 mix of inbound and outbound sales activity, focused on Professional Liability and Cyber Security insurance solutions.
You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products.
Your Day-to-Day
  • Handle inbound calls and web-generated leads
  • Make outbound follow-up calls to close sales
  • Consult with clients on Professional Liability and Cyber Security coverage
  • Pre-qualify prospects and ask underwriting questions
  • Cross-sell additional Property & Casualty products
  • Overcome objections and guide clients through the buying process
  • Document all activity in internal systems
  • Ensure compliance with carrier, state, and company guidelines
What We're Looking For
  • Active Property & Casualty license (required)
  • Prior inside sales, call center, or insurance sales experience
  • Comfort with both inbound and outbound phone-based sales
  • Strong communication, organization, and time-management skills
  • Performance-driven and comfortable working toward goals
  • Ability to navigate multiple systems independently
Schedule
  • Monday-Friday | 8-hour shifts |No nights or weekends
Compensation & Benefits
  • Hourly base pay plusmonthly performance bonuses
  • Target first-year earnings of ~$55,000 for average performers
  • Full benefits package available after the eligibility period
AMBA is proud to be an Equal Opportunity Employer.
Employment Type: Full-Time

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