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Overnight Call Center Jobs in McKees Rocks, PA (NOW HIRING)

Keystone Collects

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Call Center Representative As a Call Center Representative for our Support & Services department, you will serve as the primary point of contact for taxpayers and businesses. You will manage inbound ...

Keystone Collections Group

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Job Summary As a Call Center Representative for our Support & Services department, you will serve as the primary point of contact for taxpayers and businesses. You will manage inbound call inquiries ...

Keystone Collections Group

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Job Summary As a Call Center Representative for our Support & Services department, you will serve as the primary point of contact for taxpayers and businesses. You will manage inbound call inquiries ...

Keystone Collections Group

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Job Summary As a Call Center Representative for our Support & Services department, you will serve as the primary point of contact for taxpayers and businesses. You will manage inbound call inquiries ...

Cellular Sales

Call Center Representative

Warrendale, PA · On-site

$17 - $25/hr

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment?

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

CHS solutions

Customer Service/Call Center

Irwin, PA · On-site

$16 - $18/hr

Call Center Representative - Irwin, PA CHS is seeking a professional and customer-focused Call Center Representative to join their client's Support & Service team assisting taxpayers and businesses ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in McKees Rocks, PA

Overnight Call Center information

See McKees Rocks, PA salary details

$10

$16

$23

How much do overnight call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for overnight call center in McKees Rocks, PA is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in McKees Rocks, PA?

The most popular types of Call Center jobs in McKees Rocks, PA are:

What cities near McKees Rocks, PA are hiring for Overnight Call Center jobs?

Cities near McKees Rocks, PA with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in McKees Rocks, PA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,026 per year, or $16.8 per hour.

Call Center

Air Star Trans & Limousine Service Inc.

West Mifflin, PA

$15/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

Pay: $15.00 per hour

Job description:

Customer Support Specialist

Air Star Transportation is Growing Fast and we are currently seeking Customer Support Specialists to join our team in our Call Center Team Members ON-SITE at hour West Mifflin, Pa headquarters. The Customer Support Specialist acts as friendly liaison between our company and our current clients. The right candidate will be flexible, dependable, positive, and hard-working. We are looking for entry level and experienced candidates who will GROW with us.

Daily Responsibilities:

  • Answer calls and provide support to questions and concerns
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identify client needs, clarify information, research every issue and providing solutions
  • De-escalate situations involving dissatisfied clients
  • Build sustainable relationships and engage customers by taking the extra mile
  • Utilize technology, software, and tools appropriately
  • Able to multi-task, set priorities and manage time effectively
  • Able to weekends and holidays, as needed
  • Other duties as assigned

Requirements (Knowledge and Skills):
Knowledge:

  • A high school diploma
  • Previous experience in a customer support role, preferred but not necessary
  • Strong sense of customer focus and being able to adapt to different personality types

Skills:

  • Strong phone and verbal communication skills
  • Strong active listening skills
  • A polite, upbeat, positive, and professional demeanor

Hours

Daylight hours that would include rotating weekends.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Shift:

  • Day shift
  • Rotating shift

Application Question(s):

  • Do you have call center experience? If so how many years?
  • Do you understand this job ON-SITE and NOT REMOTE?
  • Do you understand this job requires rotating weekends?

Work Location: In person

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