ZipRecruiter

Log In

2

Remote Call Center Jobs in Edmonton, AB (NOW HIRING)

All JobsCall Center JobsRemote Call Center JobsRemote Call Center Jobs in Edmonton, AB

Remote Call Center information

See Edmonton, AB salary details

$9

$16

$25

How much do remote call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote call center in Edmonton, AB is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Edmonton, AB?

The most popular types of Call Center jobs in Edmonton, AB are:

What are popular job titles related to Remote Call Center jobs in Edmonton, AB?

For Remote Call Center jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Edmonton, AB look for?

The top searched job categories for Remote Call Center jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Remote Call Center jobs?

Cities near Edmonton, AB with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Edmonton, AB as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,702 per year, or $16.2 per hour.

Remote Sales Executive - Outbound Focus

Edmonton, AB • Remote

SP Data Digital
Business Management Consulting • 1 - 5K employees
Learn more about SP Data Digitalexternal

CA$17.05/hr

Full-time

Medical, Dental, Vision

Re-posted 2 days ago

Key responsibilities

  • Make outbound calls to new or past customers to promote products and services.

  • Upsell and offer additional products and services that meet customer needs.

  • Build rapport with customers, understand their situation, and overcome objections.

Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.  If you have an inquiry about your application please feel free to email us at recruiting@spdatallc.com.

What WE offer YOU. 

  • Base wage $17.05 per hour in most Canadian provinces ($17.85 per hour in BC)
  • Commission: Uncapped bonus earning potential 
  • Full Time Hours - Monday-Friday 3:30 pm to 11:00 pm EST (please be mindful of your time zone)
    • Note: Possibility of some Saturday shifts
  • Fully Remote - Work from home from most provinces in Canada; we supply the necessary equipment 
  • Great Benefits: Health, Dental, and vision coverage - We’ve got you covered!
  • Growth Potential: We encourage our agents to pursue growth and seek higher-level positions.
  • Fully PAID training: Online training via Zoom in an engaging environment, with great support available.

Your typical day at work: 

As an Outbound Sales Associate, you will ensure customers receive the best value for all their products and services. Your responsibilities will include:

  • Make outbound calls, primarily to new or past customers.
  • Upsell and offer additional products and services that meet the customers’ needs. 
  • Stay informed about the latest packages available for Internet, mobile services, programming, and TV.
  • Understand the customer’s situation and recognize their needs.
  • Build rapport quickly while effectively overcoming objections. 
  • Maintain a high level of confidentiality 
  • Consistently meet or exceed various KPI targets.

You will be a great fit for this position if you have:

  • Experience working in a call center, specifically in a role focused on outbound sales.
  • A minimum of 6 months of sales experience 
  • The ability to quickly build rapport and overcome objections 
  • A strong desire to earn a higher income in a bonus-driven sales environment.
  • Strong computer skills, with the ability to multitask using a wide range of software applications and programs 
  • The ability to connect your computer directly to your modem using an Ethernet cable while working.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. 
We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

#spon