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Remote Call Center Supervisor Jobs in Crete, IL (NOW HIRING)

Pldi

Call Center Representative

Chicago, IL · On-site +1

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Enova International

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Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... Experience in a call center setting is preferred * Proficient in phone communication and verbal ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

BCForward

Customer Support - Remote

Chicago, IL · Remote

$13 - $14/hr

Call Center Representative Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to change. BCforward will ...

New

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Staffing

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Pharmacy Technician (Remote in Florida, Wisconsin, Indiana, Illinois)

Chicago, IL · Remote

$18 - $20.20/hr

Remote Summary: The Customer Care Frontline Specialist serves as the primary point of contact for ... or Call Center Experience Essential Duties and Responsibilities: Process customer orders via ...

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All JobsCall Center Supervisor JobsRemote Call Center Supervisor JobsRemote Call Center Supervisor Jobs in Crete, IL

Remote Call Center Supervisor information

See Crete, IL salary details

$28.3K

$61.1K

$104.9K

How much do remote call center supervisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote call center supervisor in Crete, IL is $61,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $71,800.00 per year, depending on experience, location, and employer.

What is a remote call center supervisor?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

What are the key skills and qualifications needed to thrive as a remote call center supervisor?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What are some typical challenges faced by remote call center supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What job categories do people searching Remote Call Center Supervisor jobs in Crete, IL look for?

The top searched job categories for Remote Call Center Supervisor jobs in Crete, IL are:

What cities near Crete, IL are hiring for Remote Call Center Supervisor jobs?

Cities near Crete, IL with the most Remote Call Center Supervisor job openings:

Remote Call Center Supervisor jobs near you
Infographic showing various Remote Call Center Supervisor job openings in Crete, IL as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,148 per year, or $29.4 per hour.

Call Center Sales Representative

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Contractor

Re-posted 19 days ago

Job description

As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include:

  • Making outbound and/or handling inbound sales calls with potential and existing customers
  • Presenting products and services clearly, confidently, and persuasively
  • Identifying customer needs and recommending appropriate solutions
  • Meeting or exceeding individual and team sales goals
  • Addressing customer questions and objections to close sales effectively
  • Maintaining detailed and accurate records of customer interactions and sales activity
  • Staying up to date on product offerings, promotions, and sales strategies
  • Collaborating with teammates and sharing insights to continuously improve sales performance

Requirements

We're looking for highly motivated individuals with a sales-driven mindset and strong communication skills. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A confident, professional phone presence and strong interpersonal skills
  • A positive attitude with the ability to handle rejection and stay motivated
  • The ability to work independently in a distraction-free home office
  • Previous sales or call center experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply