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Remote Call Center Spanish Jobs in Rochester, MN

Liveops

Remote Spanish Bilingual Customer Service

Rochester, MN · Remote

$15.75 - $19.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Computer skills, including navigating multiple systems and documenting call notes * Ability to sit ...

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Remote Call Center Spanish information

See Rochester, MN salary details

$10

$18

$25

How much do remote call center spanish jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote call center spanish in Rochester, MN is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Spanish Representative, and why are they important?

To thrive as a Remote Call Center Spanish Representative, you need fluency in Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is typically required. Outstanding listening skills, patience, and the ability to remain calm under pressure are crucial soft skills for success in this role. These skills ensure effective customer service, efficient problem resolution, and positive customer experiences in a remote environment.

What are some common challenges faced by Remote Call Center Spanish representatives, and how can they be managed?

Remote Call Center Spanish representatives often face challenges such as maintaining clear communication with customers who may speak diverse dialects, managing high call volumes, and staying motivated while working independently. To address these, it’s helpful to use active listening skills, regularly review language nuances, and leverage team chats or virtual meetings for peer support. Employers typically provide training and technology tools to help manage workloads and foster a sense of connection among remote team members.

What is a Remote Call Center Spanish job?

A Remote Call Center Spanish job involves providing customer service, support, or sales assistance over the phone or online to Spanish-speaking customers, all while working from a remote location such as your home. Employees in this role handle inquiries, resolve issues, and may also assist with technical support or product information. Strong communication skills in both Spanish and English are usually required, along with a reliable internet connection and a quiet workspace. This job is ideal for bilingual individuals who prefer the flexibility of working remotely.

What is the difference between Remote Call Center Spanish vs Remote Customer Service Representative?

AspectRemote Call Center SpanishRemote Customer Service Representative
CredentialsBasic customer service skills, bilingual Spanish proficiencyCustomer service skills, possibly bilingual Spanish
Work EnvironmentCall center setting, remote options availableRemote or office-based, customer interaction
Industry UsageTelecommunications, retail, healthcareVarious industries including retail, tech, finance
Search IntentJobs involving Spanish-speaking customer supportCustomer service roles, possibly bilingual

Remote Call Center Spanish roles focus on providing customer support in Spanish within a call center environment, often requiring bilingual skills. Remote Customer Service Representatives may handle a broader range of customer interactions across industries, with or without bilingual requirements. While both roles involve customer interaction, Remote Call Center Spanish positions specifically emphasize Spanish language proficiency and call center experience.

What are popular job titles related to Remote Call Center Spanish jobs in Rochester, MN? For Remote Call Center Spanish jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Spanish jobs in Rochester, MN look for? The top searched job categories for Remote Call Center Spanish jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Call Center Spanish jobs? Cities near Rochester, MN with the most Remote Call Center Spanish job openings:
Remote Call Center Spanish jobs near you
Spanish Bilingual Limited Service Customer Service Representative

Spanish Bilingual Limited Service Customer Service Representative

Maximus

Rochester, MN • Remote

$18.46/hr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

230th of 425 rated business services

Job description

Description & Requirements

Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.

In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!

Essential Duties and Responsibilities:

- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.

- Respond effectively to all forms of inbound and outbound contacts.

- Process workflow documents, which include, income, identity, and other eligibility verification documents.

- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.

-Guide applicants through the Medicaid, SNAP, and TANF application processes.

-Provide clear and accurate information about program eligibility criteria.

-Ensure excellent customer service by addressing client concerns with patience and professionalism.

-Document interactions notate applications, and work across multiple systems to process eligibility.

-Maintain a high standard of confidentiality.

Minimum Requirements

- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.

- Must be able to read, write, and speak in English and Spanish.

- Ability to work independently in a remote environment.

- Strong communication skills, both verbal and written.

- Must be willing and able to accept a limited service position.

- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.

- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).

Preferred Skills and Qualifications

- High volume call center experience.

- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.

- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

- High level of empathy, especially when interacting with individuals in vulnerable situations.

- Residency in Eastern (EST) or Central (CST) time zones.

Home Office Requirements

- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.

- Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$18.46

Maximum Salary

$18.46

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