Remote Call Center Representatives Jobs in Calgary, AB

About Bitdeer Technologies Group

Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.
To learn more, visit https://ir.bitdeer.com/

Summary of Role

The Business Development Manager will oversee client relationships, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector, including a focus on energy and power infrastructure. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.

What you will be responsible for:

• Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
• Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients.
• Project Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
• Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
• Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
• Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.

How you will stand out:

• B2B sales or business development experience, with the ability to independently originate customers and projects;
• Experience in equipment sales, particularly mining machines, power equipment, data center infrastructure, or other technical products, is highly preferred;
• Ability to develop and close direct miner sales opportunities, while also identifying broader co-mining, hosting, data center, and site partnership opportunities;
• Strong commercial awareness of energy, power, data centers, or industrial infrastructure, with a basic understanding of power pricing, grid interconnection, substations, power capacity, and project development timelines;
• Experience with power developers, IPPs, utilities, natural gas, data centers, EPC companies, electrical equipment, or Bitcoin mining is preferred;
• Ability to develop local customers, power resources, sites, and strategic partners in Canada from the ground up;
• Strong commercial analysis and project execution capabilities, rather than focusing only on relationship management;
• Strong ownership, execution, and the ability to independently represent the company with customers and partners;
• Bitcoin industry experience is preferred but not required, provided the candidate has strong technical aptitude and learning ability.

Preferred Educational Background:

• Bachelor Degree in Business, or related field

--------------------------------------------------------------------

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.