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Remote Call Center Representative Jobs in Waterloo, ON

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

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Remote Call Center Representative information

See Waterloo, ON salary details

$8

$14

$21

How much do remote call center representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote call center representative in Waterloo, ON is $14.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.00 and $16.14 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What job categories do people searching Remote Call Center Representative jobs in Waterloo, ON look for? The top searched job categories for Remote Call Center Representative jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Remote Call Center Representative jobs? Cities near Waterloo, ON with the most Remote Call Center Representative job openings:
Infographic showing various Remote Call Center Representative job openings in Waterloo, ON as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,971 per year, or $14.9 per hour.

Business Development Representative (Remote)

The Sales Factory

Kitchener, ON • Remote

CA$40K - CA$60K/yr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago


Job description

About The Sales Factory
 
The Sales Factory is a rapidly growing B2B Business Development company on a mission to set the gold standard in outbound sales prospecting. We empower organizations to close more deals through superior research, enhanced qualification, and early-stage engagement in the sales funnel. Our prospecting teams leverage cutting-edge technology to identify the right target audiences, allowing our trained Business Development Representatives to advance opportunities down the pipeline using proprietary strategies. We deliver layups, not just leads, to our clients.
 
This role is fully remote and open to candidates anywhere in Canada, as long as you have reliable internet access. We are looking for aspiring sales leaders who want to join a remote-first company with the flexibility to work from anywhere in the country.
 
At The Sales Factory, we promise one thing-you won't be bored. You'll have the opportunity to collaborate with some of the world's fastest-growing tech companies in an environment that values belonging, hard work, and fun. Whether you're an experienced professional or just starting out, we welcome you!
 
The Opportunity
 
We are building a world-class Business Development Team to support our diverse client portfolio. As a Business Development Representative, you will be responsible for sourcing, qualifying, and scheduling new customer demos or meetings, enabling our clients' sales teams to close deals effectively.
 
Training
 
Unlock your potential with our premier, hands-on sales training program! Immerse yourself in the most effective processes, innovative methods, and advanced technologies needed to excel in the tech sales industry. You'll thrive in a vibrant, energetic, and challenging environment designed to inspire and empower you. Whether you're a recent graduate or someone looking to start a new career path, no prior sales experience is necessary. Join us and discover a dynamic workspace where you can learn, grow, and make an impact from day one!
 
Application and Interview Process 
 
1. Submit Your Resume: We'd love to learn more about you! Please include a resume with your application.
2. Interview Process:
Initial Phone Call: We'll start with a friendly phone interview to get to know you better.
Quick Skills Assessment: Next, you'll complete a brief skills assessment.
Video Interview: Successful candidates will be invited for a video interview with our hiring team.
Cold Call Test: Finally, you'll get the chance to participate in a cold call test to showcase your sales skills.
3. Training and Onboarding: You'll receive comprehensive training to help you shine in your new role. We're here to support you every step of the way!
4. Compensation and Benefits: We offer a competitive salary package, with a base pay range of 40,000 to 60,000 CAD and an additional 10,000 to 20,000 CAD in commissions, plus great benefits! 
 
 
Cool Things You'll Do
  • Source and qualify outbound opportunities and develop a strong pipeline for our clients' Account Executives via communications
  • Meet weekly and monthly qualified opportunity goals to ensure client revenue objectives are met
  • Empower and assist leading fast-growth companies with Business Development Intelligence
  • Learn and maintain in-depth knowledge of our system, sales industry trends, and competition
What You Bring To The Table
  • Post secondary education
  • Passion for innovation/technology and possess a high level of integrity
  • Strong communication, analytic, and listening skills, with a positive approach
  • Self-starter and hardworking, with a track record of success and drive for achievement
 
What We Offer
  • Competitive salary
  • We are a fully remote team with people across North America and parts of Europe. People who succeed here are those that embrace the remote lifestyle of working wherever makes you happy! 
  • Full medical coverage (medical, dental, vision)
  • Events and activities both team-based and company-wide that inspire, educate, and cultivate well-being
$40,000 - $60,000 a year
Together we're building a culture that embraces diversity and learning, humility and excellence. The Sales Factory is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
 
 
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