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Remote Call Center Representative Jobs in Rohnert Park, CA

HMG Careers

Sales Representative Remote

Rohnert Park, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Napa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Representative Remote

Santa Rosa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

First American

Customer Welcome Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a call center, customer engagement, inside sales, or customer retention environment is a plus. Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable ...

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

About the job Travel customer representative As a Travel Customer Representative, you will play a ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

NorthBay Health

Physician, Endocrinology - Napa

Napa, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care ... Remote Work Disclosure NorthBay Health is primarily an onsite organization due to the nature of ...

ABB

Group Account Manager

CA · Remote

$163K - $261K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Rohnert Park, CA

Remote Call Center Representative information

See Rohnert Park, CA salary details

$11

$19

$27

How much do remote call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote call center representative in Rohnert Park, CA is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.30 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What job categories do people searching Remote Call Center Representative jobs in Rohnert Park, CA look for?

The top searched job categories for Remote Call Center Representative jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Remote Call Center Representative jobs?

Cities near Rohnert Park, CA with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,270 per year, or $19.8 per hour.

Customer Service Representative - EMS Experience - Remote

ProTransport-1

Cotati, CA • On-site, Remote

$16.90/hr

Full-time

Posted 11 days ago

Job description

Under general supervision of the Communications Manager, Communications Supervisor, and/or Communication Center Lead, the Customer Service Representative (CSR) is responsible for answering and triaging all undirected calls coming into the Communications Center and directing them to the most appropriate resource.
Note: ProTransport-1 is based in Northern California so the times listed below are in Pacific time. This is a remote opportunity. Qualified individuals will need to be successful working in a remote setting. A designated work area is required.
Pay Rate: $16.90/hr+ (depending on location)
Hours: 12-hour shifts, 8 hours of regular time, 3.5 hours of overtime (8:00 am to 8:00 pm or 9:00 am to 9:00 pm)
Days: Every other Wednesday, Thursdays, Fridays, and Saturdays or Sundays, Mondays, Tuesdays, and every other Wednesday
Essential Duties & Responsibilities:
  • Able to operate a multi-line, computerized phone system as well as radio communication equipment
  • Able to navigate multiple screens and software/computer programs while simultaneously documenting all phone and radio communication using a computer aided dispatch (CAD) program
  • Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with all callers
  • Develop a high degree of familiarity with Company service areas and medical facilities
  • Demonstrate exceptional customer service skills with both internal and external customers
  • Comply with all Company and customer policies and procedures as they pertain to the coordination of patient referral and transport
  • Demonstrate the ability to professionally manage difficult interactions and effectively direct the flow of conversation
  • Attend all mandatory meetings and trainings
  • Perform all other duties as assigned

Minimum Requirements:
  • High School Diploma, GED, or equivalent
  • Minimum of one (1) year of previous multi-line telephone experience or prior EMS experience
  • Ability to type a minimum of forty (40+) words per minute
  • Demonstrate ability to communicate clearly and professionally both verbally and in writing
  • Proficient computer skills including Microsoft Office, email, and spreadsheet software programs
  • Ability to accurately take incoming request while simultaneously documenting the information
    electronically

Preferred Qualifications:
  • Previous work experience as an EMS Dispatcher or Communications Technician
  • Emergency Medical Technician (EMT) certification

Additional Requirements:
  • Must be able to successfully complete training with four to six (4-6) weeks of start date
  • Must obtain American Heart Association (AHA) BLS certification within six (6) months of beginning employment
  • Must be able to successfully obtain EMD certification within six (6) months of beginning employment
  • Must be available to work all shifts, including but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed and perform role efficiently and consistently during shifts
  • Able to rotate shift assignments as needed and/or required based on operational need
  • Must be able to successfully pass pre-employment screening upon acceptance of an offer, which includes a background investigation and pre-employment drug and alcohol screening

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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