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Remote Call Center Representative Jobs in Kitchener, ON

Cogeco

Specialist, Retention

Burlington, ON · Remote

This is a province-wide (ON), remote / work-from-home (WFM) position. RESPONSIBILITIES ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

Cogeco

Specialist, Retention

Hamilton, ON · Remote

This is a province-wide (ON), remote / work-from-home (WFM) position. RESPONSIBILITIES ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

HMG Careers

Sales Representative Remote

Brantford, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales Representative

Conestogo, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales Representative

Hamilton, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales Representative

Waterloo, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Sales Representative Remote

Cambridge, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales Representative

Kitchener, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales Representative

Woodstock, ON · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

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Remote Call Center Representative information

See Kitchener, ON salary details

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How much do remote call center representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote call center representative in Kitchener, ON is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.01 and $16.15 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Kitchener, ON?

The most popular types of Call Center Representative jobs in Kitchener, ON are:

What are popular job titles related to Remote Call Center Representative jobs in Kitchener, ON?

For Remote Call Center Representative jobs in Kitchener, ON, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Kitchener, ON look for?

The top searched job categories for Remote Call Center Representative jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Remote Call Center Representative jobs?

Cities near Kitchener, ON with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Kitchener, ON as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $30,992 per year, or $14.9 per hour.

IT Support, Technician

Desjardins Group

Burlington, ON • Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Temporary position for 12 months.


The role of IT support technician provides user support and assistance for IT system applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration. Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Management and Workforce Management (WFM) scheduling. You serve as technical team collaborator and provide discipline-specific support for your unit's activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

  • Engage in a call centre team environment to provide front-line technical support for service requests and technology incidents reported by users

  • Support calls, chats and web ticket contact types from users

  • Resolve requests and incidents or process service requests according to established standards and escalate to specialized solution areas as required

  • Provide users and internal partners with a high level of customer service

  • Contribute to collaborative solutions and support our culture

  • Foster process improvement and our evolution of IT

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#ON06 #LI-Remote

What you bring to the table

  • College diploma in a related field

  • A minimum of two years of IT experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Call centre/help desk experience

  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

  • Available to work for position supports Call Centre Hours - Monday - Friday: 6:30 a.m. - 8:00 p.m. EST, and Saturday 8:00 a.m. - 5:00 p.m. EST (Rotational shifts). Coverage for some Statutory Holidays may be required to service business areas

Action oriented, Customer Focus, Decision quality, Situational adaptability, Tech savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-08-14

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