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Remote Call Center Representative Jobs in Fishkill, NY

InsuraTec

Sales Representative (Remote)

Danbury, CT · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

New City, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Beacon, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Suffern, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote call center representative in Fishkill, NY is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is a Remote Call Center Representative job?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the key skills and qualifications needed to thrive in the Remote Call Center Representative position, and why are they important?

To thrive as a Remote Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing platforms, and basic computer applications is typically expected. Superior time management, patience, and the ability to build rapport remotely are standout soft skills in this role. These competencies are vital for delivering efficient, customer-focused service and maintaining high performance in a remote work environment.

What job categories do people searching Remote Call Center Representative jobs in Fishkill, NY look for? The top searched job categories for Remote Call Center Representative jobs in Fishkill, NY are:
What cities near Fishkill, NY are hiring for Remote Call Center Representative jobs? Cities near Fishkill, NY with the most Remote Call Center Representative job openings:
Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Fishkill, NY as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,166 per year, or $17.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Precision Pipeline Solutions

New Windsor, NY • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Description

Applicants must reside in NY, CT or PA


Position Highlights:

  • 100% Paid training
  • Work From Home
  • Medical, Dental & Vision Insurance
  • 401k with company match
  • 9 Paid Holidays
  • Paid time off
  • Sick Time
  • $750 Referral Bonus Program
  • Voluntary Short/Long Term Disability
  • Voluntary Life Insurance
  • Employee assistance program
  • Health savings account
  • Tuition reimbursement

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.


* Pay rate of $17 an hour 

*Work hours: Open availability Monday-Friday, 8:00am-7:00pm; Saturday, 8:00am-4:30pm. Hours are non-negotiable and are based in the Eastern Time Zone. 40-hour weeks are scheduled during the open hours of the Logistics' Center.


Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Microsoft Office experience required


This job description is not intended to be all-inclusive. Employee may perform other related duties as delegated to meet the ongoing needs of PPS.


With Precision Pipeline Solutions in New Windsor, New York, you'll be working for one of the nation's fastest-growing private companies in the natural gas and electric utility contracting industry. Our mission at PPS is to be the premier provider of the development and implementation of single source, multi-dimensional, problem-solving techniques, driving the most effective SOLUTIONS to our utility clients. Our customers will choose us because of our diverse expertise, quality workmanship and reputation to provide the utmost degree of value.

Requirements

  • Your internet connection speed greater than or equal to a download rate of 200 Mbps and an upload rate of 50 Mbps
  • You can connect to your internet provider's service with a hard-wired connection?
  • You able to provide a professional setting while working that is free from noise or distraction?


Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 3 years (Required)
  • Call center: 3 years (Required)
  • Data entry: 1 year (Required)
  • Administrative: 1 year (Required)
  • English (Required)

Apply