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Remote Call Center Representative Jobs in Chicago, IL

Annuity Health

Remote Customer Service Representative

Westmont, IL · On-site +1

$16 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Remote Customer Service Representative is responsible for phone contact with patients to ... This involves working in a fast-paced call center environment to establish contact with customers ...

Loyal Benefit Group

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Remote Life Insurance Agent -Free Live Transfer Leads + Traininig

Chicago, IL · Remote

$60K - $120K/yr

  • PTO

Remote Call Center / Zoom Room * Opportunities for Career Advancement and Growth(Management, Medicare Sales, Ancillary, Mortgage Protection) * Custom Built CRM and Live Transfer Platform The Loyal ...

AO Globe Life

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Remote Client Sales Representative - Training Provided

Naperville, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Client Sales Representative - Training Provided Remote (U.S. or Canada) | Full-Time | ... call center, or other client-facing experience is helpful, but not required. What You'll Need

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an experienced Service Technician to join our growing team in a fully virtual capacity . We are ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an experienced Service Technician to join our growing team in a fully virtual capacity . We are ...

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All JobsCall Center Representative JobsRemote Call Center Representative JobsRemote Call Center Representative Jobs in Chicago, IL

Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote call center representative in Chicago, IL is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Chicago, IL?

The most popular types of Call Center Representative jobs in Chicago, IL are:

What are popular job titles related to Remote Call Center Representative jobs in Chicago, IL?

For Remote Call Center Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Chicago, IL look for?

The top searched job categories for Remote Call Center Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Call Center Representative jobs?

Cities near Chicago, IL with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,042 per year, or $17.8 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

What Annuity Health employees say

Pay

Hours and flexibility

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