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Remote Call Center Representative Jobs in Berkeley, CA

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Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

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Remote Call Center Representative information

See Berkeley, CA salary details

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How much do remote call center representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote call center representative in Berkeley, CA is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.56 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What job categories do people searching Remote Call Center Representative jobs in Berkeley, CA look for? The top searched job categories for Remote Call Center Representative jobs in Berkeley, CA are:
What cities near Berkeley, CA are hiring for Remote Call Center Representative jobs? Cities near Berkeley, CA with the most Remote Call Center Representative job openings:
Infographic showing various Remote Call Center Representative job openings in Berkeley, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,619 per year, or $21.9 per hour.

Call Center Manager - Remote

Netic

San Francisco, CA • Remote

$20 - $26/hr

Full-time

Posted 14 days ago

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Job description

We are Hiring!!
Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands — immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing, electrical) and ServiceTitan know-how who loves coaching people and driving results. This role is for someone who can:

  • Lead, coach, and develop a remote team of booking reps/CSRs
  • Own staffing, scheduling, and daily coverage
  • Drive KPIs: booking rate, containment, and QA scores
  • Run the QA loop and handle escalations

Requirements:

  • Deep home services experience — HVAC, plumbing & electrical (required)
  • ServiceTitan experience (required)
  • 3+ years call center experience, with 1–2+ years managing
  • Proven leadership, coaching, and mentoring skills
  • Strong English communication
  • Experience managing remote/offshore teams
  • Full-time, aligned with ET hours

Bonus if you've worked with multi-location brands, AI voice agents, or memberships/warranties.

If you're a strong leader who knows home services inside and out and can get up to speed fast, we'd love to hear from you. Apply now!