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Remote Call Center Representative Jobs in Nevada

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In ... Remote Move to In-Office (Las Vegas, NV - near the airport) in 2026 What We Offer: * Competitive ...

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In ... Remote Move to In-Office (Las Vegas, NV - near the airport) in 2026 What We Offer: * 17$ an hour ...

Inizio

Remote Contact Center Representative

Las Vegas, NV · Remote

$19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Primary responsibilities will be to Represent clients on a variety of projects via inbound/outbound telecommunication with consumers and providers as well as pull through coaching of a team of Health ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote call center representative in Nevada is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Nevada?

The most popular types of Call Center Representative jobs in Nevada are:

What are popular job titles related to Remote Call Center Representative jobs in Nevada?

For Remote Call Center Representative jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Nevada look for?

The top searched job categories for Remote Call Center Representative jobs in Nevada are:

What cities in Nevada are hiring for Remote Call Center Representative jobs?

Cities in Nevada with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Nevada as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,939 per year, or $18.2 per hour.

Benefits Call Center Representative *REMOTE

Aston Carter

Las Vegas, NV • On-site, Remote

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join the Benefits team as a US Benefits HR Assistant II and provide accurate, consistent, and timely HR assistance to employees across the organization. In this role, you serve as the first point of contact for benefits-related inquiries and provide holistic case management support covering financial, health, and compliance aspects of employee benefit plans. You build trust through empathetic, personalized interactions and ensure that each employee receives clear guidance and effective resolution to their benefits questions and issues.
Responsibilities
  • Serve as the first point of contact for employees seeking assistance with benefits-related inquiries via phone and HR case channels.
  • Provide holistic case management support for employee benefits, including financial, health, and internal review components in alignment with benefit plan requirements.
  • Take full ownership of employee contacts from intake through resolution, ensuring each case is handled with a high degree of problem solving and customer focus.
  • Build employee trust through empathetic, personalized conversations and tailor case management plans to each employee's changing needs.
  • Manage an active workload effectively to meet service level agreements and productivity goals while maintaining high-quality standards.
  • Use high judgment and critical thinking to balance adherence to established processes with responsiveness to individual employee needs.
  • Research and resolve inquiries using available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures, escalating cases when appropriate.
  • Respond promptly to employee-impacting issues that arise during benefits events and ensure clear communication and thorough documentation, even when information is limited.
  • Consult and collaborate regularly with partner teams to resolve cross-functional issues and support updates and improvements to benefits policies and processes.
  • Maintain accurate records of all employee interactions and case activities in the appropriate systems.
  • Prioritize work effectively in a fast-paced environment, pivoting quickly between communication channels while maintaining attention to detail.
  • Demonstrate strong judgment and decision-making when addressing complex or sensitive employee situations with care and empathy.

Essential Skills
  • 2+ years of experience working in benefits or human resources, in a contact center or shared service environment.
  • Experience working in rapidly changing and complex work environments.
  • Strong customer service focus with the ability to prioritize quality and employee experience.
  • Excellent verbal and written communication skills.
  • Ability to understand benefit terms, programs, and related processes.
  • Demonstrated ability to act quickly and address customer issues while exercising strong judgment and decision-making.
  • High degree of ownership and accountability when managing employee cases.
  • Ability to handle sensitive situations with care, discretion, and empathy.
  • Excellent organizational and time management skills with the ability to manage multiple cases and tasks simultaneously.
  • Ability to work effectively in a fast-paced environment and pivot quickly between different communication channels and tasks.
  • Strong attention to detail and follow-through while keeping employee needs at the forefront.
  • Technical aptitude and proficiency with Microsoft Office Suite or similar software tools.

Additional Skills & Qualifications
  • Experience in a contact center or shared service environment supporting HR or benefits inquiries.
  • Outstanding customer service skills with a demonstrated ability to build rapport and trust with employees.
  • Ability to adapt to a flexible working environment and evolving processes.
  • Strong problem-solving and research skills to identify root causes and appropriate resolutions.
  • Bilingual proficiency in Spanish is a plus but not required.

Job Type & Location
This is a Contract position based out of Las Vegas, NV.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 13, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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