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Remote Call Center Representative Jobs in Kansas

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Showing results 41-60

Remote Call Center Representative information

See Kansas salary details

$9

$15

$22

How much do remote call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote call center representative in Kansas is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.16 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Kansas? The most popular types of Call Center Representative jobs in Kansas are:
What cities in Kansas are hiring for Remote Call Center Representative jobs? Cities in Kansas with the most Remote Call Center Representative job openings:
Infographic showing various Remote Call Center Representative job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,227 per year, or $16 per hour.

Customer Service Representative Response Operator

SYS Integration

Wichita, KS โ€ข Remote

$14.25 - $19.50/hr

Full-time

Posted yesterday

New


Job description

Location: Remote in Brownsville, TX; Oakland, FL; and Wichita, KS only

Customer Service Representative (Response Operator)

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed information technology solutions. We are seeking a Customer Service Representative (Response Operator) to support contact center operations. The role answers and returns telephone calls, processes voicemail, email, and fax contacts, instructs customers on using the applicable online portal, redirects matters outside the contact center's scope to appropriate resources, and protects customer anonymity, confidentiality, and personally identifiable information while following approved policies and procedures.

Key Responsibilities:

  • Answer live hotline calls during Government business hours, 10:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding Federal holidays.
  • Review incoming submissions for completeness, urgency, and required follow-up information.
  • Provide professional written responses using approved templates, scripts, and program guidance.
  • Accurately enter, update, and maintain case information in designated systems.
  • Categorize and route inquiries, complaints, referrals, and records to the appropriate team or authority.
  • Identify sensitive, urgent, or escalated matters and notify supervisors according to protocol.
  • Maintain confidentiality of personally identifiable information, case details, and government records.
  • Track response deadlines, pending actions, and unresolved submissions.
  • Follow quality assurance standards for grammar, tone, accuracy, and documentation.
  • Support reporting, status updates, and administrative tasks as assigned.

Qualifications:

  • Ability to obtain or maintain the required T4 High Risk Public Trust clearance, as required by the contract.
  • U.S. citizenship required
  • High school diploma or equivalent required.
  • Customer service, call center, help desk, data entry, administrative, or government support experience.
  • Strong written communication skills and attention to detail.
  • Ability to handle sensitive or confidential information with discretion.
  • Proficiency with Microsoft Office, online portals, email, and case management systems.
  • Ability to follow scripts, standard operating procedures, and escalation guidance.
  • Strong organizational skills and ability to manage multiple tasks in a deadline-driven environment.
  • Experience or familiarity with hotline processing related to federal law enforcement, Offices of Inspector General, government programs, compliance, or investigations.
  • Familiarity with records handling, privacy requirements, and secure data entry.
  • Ability to remain calm, professional, and objective when handling sensitive topics.
  • Familiarity with fraud, waste, abuse, mismanagement, privacy, or record-handling environments preferred.
  • Strong typing, proofreading, documentation, and organizational skills.
  • Ability to recognize urgent, sensitive, duplicate, incomplete, or misdirected submissions.