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Remote Call Center No Experience Jobs in Raleigh, NC

AMBA

Inside Sales Insurance Specialist

Raleigh, NC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Call Center No Experience information

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How much do remote call center no experience jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote call center no experience in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a remote call center job with no experience?

Remote call center jobs with no experience required are entry-level positions where employees provide customer service, support, or sales assistance over the phone or through online chat from their home. These roles typically do not require prior experience in a call center, as employers often provide on-the-job training. Applicants generally need good communication skills, a quiet work environment, and basic computer literacy. These jobs are ideal for people seeking flexible work-from-home opportunities and a start in customer service.

What can I expect from the training process when starting a remote call center job with no prior experience?

Most remote call centers provide comprehensive onboarding and training programs designed for those without prior experience. Training typically covers company policies, communication skills, customer service techniques, and use of call center software. You can expect interactive modules, video tutorials, and live practice sessions with supervisors or mentors. This supportive approach helps new hires build confidence and ensures they are well-prepared to handle customer inquiries effectively from home.

What are the key skills and qualifications needed to thrive as a remote call center representative with no experience, and why are they important?

To thrive as a Remote Call Center Representative with no prior experience, you need strong verbal communication, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and online communication platforms is typically required. Excellent listening skills, patience, and a positive attitude help you stand out when dealing with diverse customers. These skills and qualities are essential for delivering effective customer service, resolving issues efficiently, and maintaining customer satisfaction in a virtual environment.

What is the difference between Remote Call Center No Experience vs Remote Customer Service Representative?

AspectRemote Call Center No ExperienceRemote Customer Service Representative
Required CredentialsNo experience needed; basic communication skillsTypically similar; may prefer some customer service background
Work EnvironmentHome-based, call-focusedHome-based, customer interaction
Industry UsageCommon in telemarketing, support centersWidespread across retail, tech, healthcare
Search & Comparison IntentLooking for entry-level call center jobsSeeking remote customer service roles with experience

Remote Call Center No Experience roles are ideal for beginners with minimal skills, focusing on basic communication. Remote Customer Service Representatives may require some prior experience but often share similar environments. Both roles are prevalent in remote work industries, making them popular search options for those entering or transitioning within customer support careers.

How do I become a remote call center agent with no experience?

To become a remote call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through online courses or volunteer work. Many employers provide on-the-job training, so having a reliable internet connection, a quiet workspace, and basic computer skills are essential for starting in this role.

What are the most commonly searched types of Remote Call Center jobs in Raleigh, NC?

The most popular types of Remote Call Center jobs in Raleigh, NC are:

What are popular job titles related to Remote Call Center No Experience jobs in Raleigh, NC?

For Remote Call Center No Experience jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Call Center No Experience jobs in Raleigh, NC look for?

The top searched job categories for Remote Call Center No Experience jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Call Center No Experience jobs?

Cities near Raleigh, NC with the most Remote Call Center No Experience job openings:

Remote Call Center No Experience jobs near you
Infographic showing various Remote Call Center No Experience job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

Care Manager - Patient Support Call Center -Remote

IQVIA, Inc.

Durham, NC • On-site, Remote

Full-time

Posted 7 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

**This is posted in anticipation of a future role**
Position Summary:
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Care Manager
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
Position Summary:
Responsibilities will vary by program and its lifecycle. Care Manager's may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position.
Job Responsibilities:
  • Perform outbound calls to obtain appropriate information and document accurately.

  • Responsible for answering in-bound calls and assisting customers with pharmacy related services.

  • Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.

  • Contact insurance companies for benefit investigation and coverage eligibility.

  • Provide prior authorizations and appeals support.

  • Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs.

  • Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks.

  • Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI's.

  • Report ADE's according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees.

Schedule:
  • Must be available for an 8 hour shift between 8am-8pm EST

Required Qualifications:
  • High School Diploma or equivalent

  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience.

  • Previous data entry experience (minimum three months) and ability to type 30wpm+.

  • Able to demonstrate high attention to detail in work.

  • Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications.

  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.).

  • Exceptional communication skills, both written and verbal.

  • Able to work in a virtual team environment by being available and responsive during working hours.

  • Excellent follow through This is a remote position.

  • Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.

  • Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted.

  • Must reside in country where the job is posted.

Preferred Qualifications:
  • Some College.
  • Bilingual Spanish - English

  • Previous experience in Patient Support Services (Hub).

  • Previous Customer Service experience in the healthcare field.

#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $22.00 - $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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