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Remote Call Center Manager Jobs in Watertown, WI

Grandir Solutions

Paid Ads Specialist

Madison, WI · Remote

... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ... Experience managing $50k+/month in aggregate ad spend What We Provide * Growth opportunities in the ...

Grandir Solutions

Paid Ads Specialist

Madison, WI · Remote

... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ... Experience managing $50k+/month in aggregate ad spend What We Provide * Growth opportunities in the ...

Quality Power Solutions

Project Manager

Madison, WI · On-site +1

... center environments * Strong knowledge of UPS systems and backup power solutions * PMP ... Combination of office, remote, and field-based work at project sites * .Travel required (25-50 ...

Briggs & Stratton

Territory Sales Manager

Madison, WI · Remote

... Remote You will do this by: * Presenting sales & marketing programs to secure new and existing ... Maintaining a level of service and communication of customers by a regular and consistent call ...

FabriFast

Pricing Manager

Hartford, WI · On-site +1

$90K/yr

Remote Job Type: Full-time Pay Range: $90,000+ Annually Company: Arise Industrial Manufacturing ... at the center of our decisions and actions. We lead with safety, operate with integrity, and ...

Saige Partners

IT Business Analyst

Madison, WI · On-site +1

... Claims Center) Location: Madison, WI or Chicago, IL or Atlanta, GA | Hybrid or Remote U.S ... Manage reporting requirement inventories, prioritize work, and track progress using JIRA.

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Watertown, WI

Remote Call Center Manager information

See Watertown, WI salary details

$28.1K

$60.9K

$104.4K

How much do remote call center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote call center manager in Watertown, WI is $60,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What job categories do people searching Remote Call Center Manager jobs in Watertown, WI look for?

The top searched job categories for Remote Call Center Manager jobs in Watertown, WI are:

What cities near Watertown, WI are hiring for Remote Call Center Manager jobs?

Cities near Watertown, WI with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Watertown, WI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,861 per year, or $29.3 per hour.

Paid Ads Specialist

Grandir Solutions

Madison, WI • Remote

Full-time

PTO

Re-posted 24 days ago

Job description

About Grandir Solutions
Grandir Solutions is a full-service digital marketing agency specializing in SEO, AEO, and lead generation for home services contractors — roofing, HVAC, plumbing, pest control, and more. We're a lean, fast-growing team, and we need a Paid Ads Specialist who can build and manage campaigns that drive real, measurable leads for our clients.

The Role
We're hiring a full-time, remote Paid Ads Specialist (Meta + Google) to own paid media strategy and execution across our client portfolio. You'll build, launch, and optimize campaigns across Google Ads, Local Services Ads, and Meta — owning performance from budget to booked job. You'll work closely with our account management team to make sure paid results align with client goals.

What You'll Do

  1. Build and launch campaigns. Set up and manage Google Ads (Search, PMax), Local Services Ads, and Meta campaigns for home services clients across multiple markets.
  2. Optimize for performance. Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit client cost-per-lead targets.
  3. Own tracking and reporting. Set up conversion tracking (call tracking, form fills, GA4), maintain clean data, and deliver clear monthly performance reports clients can actually understand.
  4. Write and test ad creative. Draft ad copy, coordinate creative assets, and run structured A/B tests to improve CTR and conversion rates.
  5. Manage budgets across accounts. Allocate and pace spend across a portfolio of client accounts without overspending or underdelivering.
  6. Partner with account managers. Communicate performance, flag issues early, and recommend strategy shifts based on what the data shows.
  7. Stay sharp. Keep up with platform changes, new ad formats, and what's working in home services lead gen.


What We're Looking For

  • 2+ years hands-on experience managing Google Ads campaigns; LSA and Meta experience a strong plus
  • Experience in home services, local lead gen, or agency environments is a strong plus
  • Comfortable owning accounts end-to-end — strategy, build, optimization, reporting — without heavy hand-holding
  • Data-driven; you make decisions based on CPL and lead quality, not vanity metrics
  • Strong communicator who can explain performance to non-technical clients and teammates
  • High sense of urgency — wasted spend is wasted money, and slow reactions cost clients leads
  • Self-starter who thrives in a lean, remote, fast-paced environment

Nice to Have

  • Google Ads certification
  • Experience with call tracking platforms (CallRail or similar) and GA4
  • Familiarity with landing page optimization and CRO basics
  • Experience managing $50k+/month in aggregate ad spend

What We Provide

  • Growth opportunities in the first 6–12 months
  • Remote/hybrid work opportunities 
  • Paid-time off
  • Monthly and quarterly incentives
  • Annual company trip(s) — previous locations include Scottsdale & Cancun
  • 24/7 gym & sauna access (WI-based only)