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Remote Call Center Manager Jobs in Naples, FL (NOW HIRING)

Pitch Health Solutions LLC

Transfer Job

Naples, FL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Job

Naples, FL · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Liveops

Remote Customer Service Representative

Naples, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Rentvine

Marketing Specialist (Onsite)

Estero, FL · On-site +1

$55K - $65K/yr

Our powerful, cloud-based platform helps property managers streamline operations, reduce manual ... Behind that innovation is a team-first culture that puts people at the center. We care deeply about ...

ERM

Right of Way (ROW) Agent (Field Based)

Naples, FL · On-site +1

$34.19 - $40.20/hr

... management software. * Knowledgeable in real estate values and accepted real estate appraisal ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

Erm

Right of Way (ROW) Agent (Field Based)

Naples, FL · On-site +1

$34.19 - $40.20/hr

... management software. * Knowledgeable in real estate values and accepted real estate appraisal ... Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ...

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Naples, FL

Remote Call Center Manager information

See Naples, FL salary details

$27.8K

$60.1K

$103.1K

How much do remote call center manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote call center manager in Naples, FL is $60,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $70,600.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are popular job titles related to Remote Call Center Manager jobs in Naples, FL? For Remote Call Center Manager jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Naples, FL look for? The top searched job categories for Remote Call Center Manager jobs in Naples, FL are:
What cities near Naples, FL are hiring for Remote Call Center Manager jobs? Cities near Naples, FL with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Naples, FL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,120 per year, or $28.9 per hour.

Transfer Job

Pitch Health Solutions LLC

Naples, FL • On-site, Remote

$25/hr

Full-time

Re-posted 7 days ago

Job description

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we've specialized in insurance lead generation - connecting interested customers with licensed agents.
Why Join Us?
  • $15/hour base pay
  • Commissions & weekly bonuses - top performers average $25+/hour
  • Bi-weekly direct deposit
  • Automated dialing system - no manual dialing
  • Supportive team & proven scripts
  • Full-time schedule: Mon-Fri, 9AM-6PM EST (no weekends!)

What You'll Do
  • Handle outbound calls on our dialer (no cold leads).
  • Follow a simple script to verify customer info and pre-qualify interest.
  • Transfer qualified customers to licensed insurance agents.
  • Earn commission for every billable transfer (customer on call 3+ mins).

What We're Looking For
  • Prior call center or transfer agent experience is strongly preferred.
  • Professional, reliable, and coachable.
  • Tech-ready:
  • PC or laptop with i5 processor (or higher), Windows 10+
  • Upload Sped of 30 mbps minimum
  • Minimum 8GB RAM
  • Wired internet only (no Wi-Fi or hotspot)
  • USB headset with mic
  • Ability to work your full shift consistently.

Please give us a call on our job hotline 1 833 532 2119
Please say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team.

Apply