Remote Call Center Manager Jobs in Fulton, NY (NOW HIRING)

We’re currently seeking a Financial Analyst to join our Liberty Resources team!

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

Salary Range: $70,000-$80,000 per year

Work Environment

• Primarily remote, with the ability to report to the East Syracuse office on occasion
• Periodic extended hours may be required during budget cycles, audits, or cost reporting periods

What We Offer:

• Competitive Compensation and Paid Time Off Package
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities
• PSLF Eligible
• A Collaborative and Supportive Team Atmosphere
• Family-Friendly Workplace

Financial Analyst Position Summary:

The Financial Analyst for Liberty Resources’ Integrated Health Care (IHC) division is responsible for supporting strategic and operational decision-making through vouchering, financial modeling, budgeting, forecasting, variance analysis, and performance reporting. This role partners closely with the Director of Financial Analysis, IHC to analyze financial results, identify trends, and provide actionable insights that drive business performance, sustainability, and growth. Liberty Resources’ IHC division includes: a Federally Qualified Health Center (FQHC), a Certified Community Behavioral Health Center-Demonstration program (CCBHC-D), and several other independent behavioral health programs that serve communities throughout central New York and beyond.

Financial Analyst Job Responsibilities:

Grant & Contract Management

• Manage IHC grant contracts, including budget development, expenditure tracking, voucher preparation and submission, revenue recognition, grant close-outs, and audit support
• Ensure compliance with grant requirements, reporting deadlines, and regulatory standards

Financial Analysis & Reporting

• Perform monthly financial statement flux and variance analysis, including revenue, expenses, margins, and key performance indicators (KPIs), compared to budget, forecast, and prior year
• Monitor and analyze key financial and operational metrics, including visit volumes, payer mix, cost per visit, productivity, and staffing ratios
• Prepare leadership-ready financial reports, dashboards, and presentations that translate data into actionable insights

Budgeting, Forecasting & Strategic Support

• Support the annual budgeting process and periodic reforecasting, partnering with department leaders to model staffing, productivity, and volume assumptions
• Develop financial models to support strategic initiatives, program expansions, and new service offerings
• Provide financial decision support for operational and strategic planning efforts

Financial Analyst Qualifications:

Required-

• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Economics, or a related field.

• 3–5+ years of progressive financial analysis experience, preferably in healthcare (FQHC, CCBHC, or similar regulated environments).
• Strong understanding of financial statements and cost accounting principles.
• Experience working with grants, medical billing reimbursement, and regulated reporting frameworks.
• Advanced proficiency in Microsoft Excel, including financial modeling, pivot tables, and complex formulas.
• Strong analytical, problem-solving, organizational, and critical-thinking skills.
• Excellent written and verbal communication skills, with the ability to present financial information to non-financial stakeholders.
• Self-directed learner with the ability to conduct independent research.
• Ability to manage multiple priorities and meet time-sensitive deadlines in a dynamic environment.

Preferred-

• MBA or Master’s degree in Finance, Accounting, or a related discipline.
• Direct experience with FQHC and/or CCBHC programs, including federal and state reporting.
• Familiarity with healthcare EHR and financial systems, particularly NextGen, Abila, and Tableau.
• Experience supporting audits, cost reports, rate reviews, or regulatory examinations.
• Experience operating in a fast-paced, mission-driven organization.

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.