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Remote Call Center Manager Jobs in Fulton, NY (NOW HIRING)

Talkiatry

Remote Therapist - New York

Syracuse, NY · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Talkiatry

Remote Therapist - New York

Syracuse, NY · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Talkiatry

Remote Therapist - New York

Syracuse, NY · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Corvel

Account Manager II

Liverpool, NY · Remote

$70K - $116K/yr

This a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Provide consultative customer ... Regular attendance on the Monthly Account Manager Call * Provide monthly account updates and ...

Darkhorse Tech, Inc.

IT Field Technician

Syracuse, NY · On-site +1

$43K - $50K/yr

... remote support. About You Service first. Providing exemplary service means recognizing it. Have you put off a call to your cell phone company because the idea of waiting on hold, requesting a manager ...

Stefanini

Quality Engineer

Skaneateles Falls, NY · On-site +1

$77K - $100K/yr

... Remote) For quick Apply, please reach out to Sangeeta Dasadhikary - call: /email: Work Hours: M-F ... Recommend and/or support projects for improvements to the quality system as approved by management.

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All JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Fulton, NY

Remote Call Center Manager information

See Fulton, NY salary details

$25.9K

$56.1K

$96.3K

How much do remote call center manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote call center manager in Fulton, NY is $56,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $65,900.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What cities near Fulton, NY are hiring for Remote Call Center Manager jobs? Cities near Fulton, NY with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Remote Therapist - New York

Remote Therapist - New York

Talkiatry

Syracuse, NY • Remote

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 1 hour ago

Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 145,101 frontline employees who took The Breakroom Quiz

Job description

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model, workflows, and infrastructure are intentionally designed to support high-quality outpatient care and expand access to patients with the care they need.

This role is designed for independently licensed therapists who want:

  • Predictable, W-2 compensation and full benefits

  • Flexible scheduling within a structured outpatient model

  • Minimal administrative burden in a fully remote environment

  • Clear expectations around caseload, documentation, and pace

  • Our outpatient therapy model is intentionally built for virtual care, not retrofitted from inpatient or hospital systems, allowing you to deliver thoughtful and structured care.

What your day-to-day practice looks like:

  • 100% remote, outpatient therapy

  • Lower to moderate acuity populations (ex. anxiety, depression, trauma, ADHD, mood disorders, OCD, others)

  • Standard session lengths (60-minute intakes and follow-ups)

  • Consistent outpatient caseload with defined, transparent goals

  • No inpatient, IOP/PHP, or crisis-call responsibilities

  • In-house referral network to/from psychiatrists

  • Full operational support including scheduling, billing, intake coordination, credentialing, and licensing

Clinical autonomy & flexibility:

  • Independent treatment decision-making

  • Input into schedule and weekly availability within operational guidelines

  • Clinical approach within evidence-based standards

  • Care expectations are shaped by practicing clinicians, reinforcing professional judgment, and shared accountability for quality.

  • You practice independently, with accessible clinical leadership available for consultation and support. Our role is to remove administrative work so you can focus on patient care. This model works best for clinicians who value delivering high-quality, evidence-based care to patients.

What we're looking for:

  • Independently licensed therapists (LCSW, LMFT, LPC, LMHC or equivalent)

  • Active, unrestricted license (multi-state licensing support available)

  • Comfort managing a consistent outpatient caseload

  • Strong clinical judgment, communication skills, and independent decision-making

  • Comfort practicing in a fast-paced but sustainable outpatient environment

  • (Highly desired) Experience from outpatient, community mental health, hospital, IOP, or other structured clinical settings

  • (Highly desired) Experience with structured, skills-based modalities (ex. CBT, ACT, MI, DBT-informed care)

  • Please note, this role is not designed for clinicians seeking supervision toward licensure or those looking to build a fully self-directed 1099/Private Practice. You will be a part of our team!

Compensation, Benefits & Stability:

  • Full-time and part-time W-2 employment

  • $70k with the ability to earn up to $20k in incentives (Therapists with a CA license in hand are eligible for base salary of $90K+ monthly productivity incentive.)

  • Tenure-based increases after 2 years

  • Employer-paid health, dental, vision insurance (up to 100% of premiums)

  • 401(k) match with employer match

  • Paid time off (PTO), paid sick time and 11 paid holidays

  • Paid parental leave and long-term retention benefits (ex. 4-week paid sabbatical after 5 years)

  • Malpractice coverage (occurrence-based, 100% employer-paid)

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist in adult, child and adolescent psychiatry, and Robert Krayn, a patient who experienced firsthand the challenges of accessing care. Together, they set out to reimagine outpatient psychiatry by building a model that supports both patients and clinicians, while expanding access to mental healthcare.

Our culture

Our clinical community includes 700+ psychiatrists and PMHNPs and 300+ therapists practicing across 32 languages.

Learn more

Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our LinkedIn Life@ pages to hear directly from clinicians who practice with Talkiatry! https://www.linkedin.com/company/talkiatry/life/talkiatry/

Compensation Range: $70 - $90,000

Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.