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Remote Call Center Directv Jobs in Decatur, GA (NOW HIRING)

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Call Center Directv information

See Decatur, GA salary details

$10

$17

$26

How much do remote call center directv jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote call center directv in Decatur, GA is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative for DirecTV, and why are they important?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are some common challenges faced by Remote Call Center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What are Remote Call Center DirecTV jobs?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

What are popular job titles related to Remote Call Center Directv jobs in Decatur, GA? For Remote Call Center Directv jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Directv jobs in Decatur, GA look for? The top searched job categories for Remote Call Center Directv jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Call Center Directv jobs? Cities near Decatur, GA with the most Remote Call Center Directv job openings:
Pet End of Life Care Representative

Pet End of Life Care Representative

Lap of Love

Atlanta, GA โ€ข Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

  • Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
  • Provide customer service by engaging in positive interactions with pet families
  • Answer a high volume of customer service calls in a work from home/ remote environment
  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
  • Gather and accurately document the pet's medical information and schedule appointments in an effective manner
  • Meet all productivity, quality, and performance standards
  • Go above and beyond to provide stellar customer service to pet families and our veterinarians
  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
  • Other duties may be assigned to the employee to ensure the highest standard of customer service

Requirements

  • Experience working in high call volume, customer service, or call center environments
  • A hard-wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
  • Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
  • Previous experience in a work-from-home environment or working with minimal peer interactions
  • High attention to detail and ability to adapt to new processes
  • Expected to be present for work, on time, every day for the entire duration of their shift
  • Attend mandatory multi-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous period.

Physical Job Requirements:

  • Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
  • Ability to lift up to 15 pounds

Schedule

  • Support Call Center hours are 24 hours a day, 7 days a week, 365 days a year
  • Schedule includes nights/weekends/holidays
  • Must attend mandatory multi-week intensive training program at the beginning of employment

Benefits

  • Medical Insurance Plans with 100% employee funded HSA option available
  • Dental and Vision Insurance Plans
  • Company Funded Wellness Resources (Mental, Financial, and Physical)
  • Life Insurance (Basic, Voluntary, and AD&D)
  • Long Term and Short Term Disability Insurance
  • Retirement Plan (Traditional 401k with 3% match & Roth 401k)
  • Generous Paid Time Off
  • Generous Paid Parental Leave
  • Bereavement Leave
  • Training & Development
  • Pet Insurance
  • Remote Work From Home
    Compensation
  • This position is hourly non-exempt and is eligible for overtime
  • Hourly pay is $16.00 per hour