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Remote Call Center Directv Jobs in Decatur, GA (NOW HIRING)

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Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsRemote Call Center Directv JobsRemote Call Center Directv Jobs in Decatur, GA

Remote Call Center Directv information

See Decatur, GA salary details

$10

$17

$26

How much do remote call center directv jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote call center directv in Decatur, GA is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative for DirecTV, and why are they important?

To succeed as a Remote Call Center Representative for DirecTV, you need excellent verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes knowledge of DirecTV products or services is typically required. Strong listening skills, patience, and the ability to remain calm under pressure are essential soft skills for this role. These skills enable representatives to effectively resolve customer issues, deliver quality service, and maintain customer satisfaction remotely.

What are Remote Call Center DirecTV jobs?

Remote Call Center DirecTV jobs involve providing customer service, technical support, and account assistance to DirecTV customers over the phone or via online chat, all while working from home. Employees in these roles handle inquiries about billing, programming, troubleshooting equipment, and general customer concerns. These positions require strong communication skills, a quiet workspace, and reliable internet. Training is typically provided by DirecTV or its parent company, and shifts may include evenings or weekends to accommodate customer needs.

What are some common challenges faced by Remote Call Center agents for DirecTV, and how can they be managed?

Remote Call Center agents for DirecTV often encounter challenges such as handling high call volumes, troubleshooting technical issues remotely, and maintaining clear communication with customers who may be frustrated. To manage these, agents benefit from strong problem-solving skills, patience, and effective use of provided scripts and resources. Regular virtual team meetings and support from supervisors also help agents stay informed and connected, while ongoing training ensures they are equipped to resolve customer concerns efficiently.

What is the difference between Remote Call Center Directv vs Remote Customer Service Representative?

AspectRemote Call Center DirectvRemote Customer Service Representative
CredentialsHigh school diploma, training in TV servicesHigh school diploma or equivalent, customer service skills
Work EnvironmentHome-based call center setting, handling Directv customersHome-based or office, assisting various clients across industries
Industry UsageTelecommunications, entertainmentMultiple industries including retail, tech, and services
Job FocusTechnical support, billing, service activation for DirectvGeneral customer support, inquiries, issue resolution

Both roles involve remote customer interaction, but Remote Call Center Directv specializes in supporting Directv services within the telecommunications and entertainment industry, often requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer issues across various industries, with a focus on general support skills.

What are popular job titles related to Remote Call Center Directv jobs in Decatur, GA? For Remote Call Center Directv jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Directv jobs in Decatur, GA look for? The top searched job categories for Remote Call Center Directv jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Call Center Directv jobs? Cities near Decatur, GA with the most Remote Call Center Directv job openings:
Remote Call Center Directv jobs near you
Remote Account Representative

Remote Account Representative

BCA Financial Services Inc

Forest Park, GA • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Type
Full-time
Description
REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities) LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
Summary/Objective:
Work with clients' customers to address inquiries and concerns related to the customer's account, improve collections on accounts through active communication, initiate appropriate action, and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client.
BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!
Compensation & Benefits we offer:
  • $17/HR with monthly bonus opportunities
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and Paid holidays

The Collections Specialist will:
  • Provide exceptional customer service to our client's patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics.

Essential Functions:
  • Make outbound and receive inbound calls and maintain clear and concise documentation of all attempts and/or contacts made and received directly on the computerized collection system
  • Encourage payment in full on accounts through credit card, check and pertinent health care coverage or if appropriate, schedule partial payment plans
  • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
  • Maintain assigned productivity standards and meet assigned performance standards on a consistent basis
  • Effectively communicate and accurately process account updates, changes
  • Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality
  • Demonstrate a strong working knowledge of, and comply with, the Federal Fair Debt Collection Practices Act (FDCPA), the Florida Commercial and Consumer Collection Practices Act (FCCCPA), the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as well as industries served

Requirements
Work from home requirements:
  • Have a quiet and private workspace.
  • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem via 50 ft. ethernet cable
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, or VA.
  • We will provide you with the equipment needed to be successful.

Qualifications:
  • High school diploma or equivalent
  • Minimum of 1 year working in a call center environment with a focus in customer service, billing or collections
  • Effective interpersonal and human relations skills
  • Effective verbal and written communication skills
  • Strong understanding of principles for providing effective customer service including customer needs assessment, meeting quality standards for service and continual evaluation of customer satisfaction
  • Basic Knowledge of medical terminology
  • A proven track record of strong negotiation and trouble shooting skills
  • A persuasive style of communication, stimulating and motivating others to action while being aware of and responsive to their needs and concerns
  • Above average critical thinking skills

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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