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Remote Call Center Data Entry Jobs in Liverpool, NY

LVR Representative - Syracuse, NY

Syracuse, NY · On-site +1

$15.75 - $19.75/hr

Document delivery and collection data, such as times, mileages, and volumes, and communicate to LVR ... Customer Service Field Reps * Service Center/Operations Supervisors, Clerks and Managers * Key ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Bill Review Analyst I

Liverpool, NY · Remote

$16 - $23.42/hr

The Bill Review Analyst is responsible for reviewing, auditing and data-entry of medical bills for multiple states and lines of business. This role is available for both remote, hybrid, and onsite ...

... remote assistants for both personal and professional needs. Our Executive Assistants are committed ... Handle data entry, file organization, and record maintenance * Assist with project coordination and ...

Agency Support Assistant

Marcellus, NY · On-site +1

$43K - $46K/yr

Strong computer and data entry skills. * Positive attitude and willingness to learn. * Dependable ... This role is not eligible for hybrid or remote work. How to Apply Qualified candidates are ...

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Remote Call Center Data Entry information

See Liverpool, NY salary details

$11

$16

$23

How much do remote call center data entry jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote call center data entry in Liverpool, NY is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Data Entry vs Remote Customer Service Representative?

AspectRemote Call Center Data EntryRemote Customer Service Representative
Primary RoleInputting and updating data from call center interactionsAssisting customers with inquiries, complaints, and support
Skills NeededData entry, accuracy, typing speedCommunication, problem-solving, customer service
Work EnvironmentCall center software, data management systemsCustomer support platforms, CRM tools
Common CertificationsNone typically required, but data entry certifications helpfulCustomer service certifications beneficial

While both roles often operate remotely within call center environments, Remote Call Center Data Entry focuses on accurately inputting data from calls, whereas Remote Customer Service Representatives handle direct customer interactions and support. The roles differ mainly in their core responsibilities but share similar work settings and skills.

What cities near Liverpool, NY are hiring for Remote Call Center Data Entry jobs?

Cities near Liverpool, NY with the most Remote Call Center Data Entry job openings:

Contact Center Representative- Level 1

Syracuse, NY • On-site, Remote

Apple Bank
Finance and Insurance • 1 - 5K employees

$40K - $50K/yr

Full-time

Re-posted 18 days ago


Job description

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)
Weekend and Evening Shift Availability Preferred
Salary Range: $40,000 - $50,000
The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank's full range of products and services to address customers' financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met.
  • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures.
  • Adhere to all applicable banking regulations.
  • Identify and escalate calls involving concerns or suspicious activities as appropriate.
  • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners.
  • Document and address complaints promptly and effectively in accordance with complaint management policies.
  • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures.
  • Maintain adherence to call quality and service standards.
  • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives.
  • Inform customers about Apple Bank's range of products and services.
  • Advocate for digital banking solutions to encourage customer self-service.
  • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction.
  • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services.
  • Perform additional duties and responsibilities as assigned.

SKILLS, EDUCATION, & EXPERIENCE
  • A high school diploma or GED is required.
  • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications.
  • Strong interpersonal and verbal and written communication skills.
  • Exceptional customer service abilities.
  • Excellent analytical and problem-solving skills.
  • Bilingual proficiency in Spanish is considered an asset.
  • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure.
  • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint.
  • Knowledgeable in online and mobile banking platforms as well as bill payment services.
  • Maintains a positive, team-oriented attitude.
  • Capable of efficiently multitasking across various systems.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Ability to consistently adhere to a set schedule.

Visa sponsorship not available.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.