ZipRecruiter

Log In

2

Remote Call Center Assistant Jobs in London, ON (NOW HIRING)

Voices

Enterprise Account Executive

London, ON · Remote

CA$80K - CA$100K/yr

Flexibility: We're remote-led. Ontario-based employees have a baseline of one in-office ... While we use AI tools within our ATS and transcription to assist our workflow, AI does not make ...

All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in London, ON

Remote Call Center Assistant information

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in London, ON?

The most popular types of Remote Call Center jobs in London, ON are:

What are popular job titles related to Remote Call Center Assistant jobs in London, ON?

For Remote Call Center Assistant jobs in London, ON, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in London, ON look for?

The top searched job categories for Remote Call Center Assistant jobs in London, ON are:

What cities near London, ON are hiring for Remote Call Center Assistant jobs?

Cities near London, ON with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in London, ON as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Join our Talent Pool - Clinical Research Associates (Canada)

Alimentiv

London, ON • Remote

Full-time

Medical, Dental

Re-posted 4 days ago

Job description

Don't see an opening that quite matches what you're looking for, or not ready to make a move yet? Let us know!
 
We are proactively inviting qualified candidates to join our talent pool for anticipated Clinical Research Associate needs (across multiple seniority levels) to support our Clinical Monitoring team.
 
 
What the process looks like:
  •  A Talent Acquisition representative will contact selected candidates to schedule a qualifying call to learn more about your experience, and what your timeline looks like
  • We'll also share details about timelines on our side - note that this Talent Pool is not necessarily for an immediate, active role
  • We'll keep your details on file and in mind - if an active vacancy does arise which matches your seniority and logistical details, we'll reach out to get an interview scheduled with the team
 
About the Role(s)
  • Clinical Research Associate I/II
  • Support/conduct (as appropriate) site management through remote and supervised onsite visits (initiation, monitoring, and close-out) in compliance with SOPs, protocol, and GCP.
  • Perform remote data and system reviews (EDC, CTMS, RBM, TMF) to ensure data quality, completeness, and regulatory compliance.
  • Assist/lead (as appropriate) with query resolution, safety reviews, and adverse event follow-up throughout the study lifecycle.
  • Support/conduct (as appropriate) site startup and activation activities, including investigator coordination, trial material delivery, and recruitment support.
  • Maintain accurate, timely, and complete TMF documentation, requesting updates as required.
  • Provide day-to-day operational support to Senior CRA, and Lead CRAs.
  • Participate in training, study meetings, and CRA development activities, building competencies required for role progression.
 
  • Sr. Clinical Research Associate
As above, with the addition of the following:
  • Act as subject matter expert, mentor, coach and/or provide performance feedback to manager for peers.
  • Assist with selection, hiring, training, and supervision of CRAs as needed. Perform co-monitoring and training visits with CRAs. 
  • When required, act as the first escalation point for the resolution of site/patient issues or to address Sponsor concerns.
  • May represent Director, Monitoring and Site Management or Manager, Clinical Site Management in BD initiatives with a site monitoring focus.
  • May be assigned Lead CRA role and manage monitoring services for a group of projects and/or CRAs on large/complex project(s) including directing/guiding day to day activities and review/approval of monitoring reports.
  • Oversee overall integrity of the study to promote positive working relationships with the site and staff.
  • Ensure SOPs in place to optimize patient recruitment providing guidance to site teams of inclusion/exclusion criteria.
Qualifications (may vary depending on role needs)
  • CRA I - minimum 1 year experience + Honours Bachelor Degree
  • CRA II - Minimum 2 years experience + Honours Bachelor Degree
  • Sr. CRA - Minimum 3 years experience + Honours Bachelor Degree
Compensation/Total Rewards
  • Compensation may vary depending on the role seniority, geographic location, and candidate experience.
  • All full-time, permanent roles will include a base salary + elgibility for performance-based bonus, as well as a variety of health, dental, RRSP matching, and more!
  • If contacted for an initial call, a member of our TA team will be happy to share more.
Stay Alert to Recruitment Scams
We have been made aware of individuals posing as our recruiters and contacting candidates with fraudulent opportunities. Our hiring process always includes direct engagement with a recruiter or hiring manager, and we will never ask for sensitive personal information early in the process. Official communication will only come from our company email domains. If something doesn't feel right, we encourage you to verify before responding.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply