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Remote Call Center Assistant Jobs in Boston, MA (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Showing results 1-20

All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Boston, MA

Remote Call Center Assistant information

See Boston, MA salary details

$12

$26

$36

How much do remote call center assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote call center assistant in Boston, MA is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $29.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Boston, MA?

The most popular types of Remote Call Center jobs in Boston, MA are:

What are popular job titles related to Remote Call Center Assistant jobs in Boston, MA?

For Remote Call Center Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Boston, MA look for?

The top searched job categories for Remote Call Center Assistant jobs in Boston, MA are:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,133 per year, or $26.5 per hour.

CSR/Call Center Representative - Remote Job

BCForward

Boston, MA • Remote

$14 - $15/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago

New

Job description

BC forward is currently seeking a highly motivated CSR/Call Center Representative – Remote Job


Job Title: CSR/Call Center Representative – Remote Job

Location: Remote

Duration: Temp - 6 months

Pay Range: $13.5/hr to $15.00/hr (W2)
Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.

English and Spanish customer support may be required based on business needs.


Job Description

We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.

Responsibilities:

  • Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.
  • Record calls in account history with inquiry results and initiate required confirmations.
  • Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
  • Use help desk software and telephone technology to log, track, and resolve tickets per procedure.

Required Skills & Qualifications:

  • High school diploma or G.E.D.
  • One or more years of customer service or other telephone experience.
  • Experience working with organizational functions and personnel.
  • Proficiency with computer software and telephone technology.
  • Skilled in the use of help desk software, including experience with a Technical Help Desk.

Preferred Skills:

  • Basic business and analytical problem-solving skills.
  • Clear written and verbal communication skills.
  • Ability to follow oral and written directions.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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