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Remote Call Center Analyst Jobs in Hawaii (NOW HIRING)

AmeriSave Mortgage Corp.

$50K - $200K/yr

What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...

AmeriSave Mortgage Corp.

$50K - $200K/yr

What You'll Need: * 1+ years of recent mortgage loan origination experience (call center preferred ... This is a remote opportunity. Multiple schedules available. Remote work applicants may not work ...

NP Now

Radiologist - Remote - 850K

Honolulu, HI · On-site +1

$750K - $850K/yr

Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian ... No Call & No Weekends * 70-80 studies per day * Purely Diagnostic position. Roughly 1/4 each of XR ...

Liberty Mutual

$94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

Liberty Mutual

$50K - $94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

Liberty Mutual

$94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

Liberty Mutual

$50K - $94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

Liberty Mutual

$94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

Liberty Mutual

$50K - $94K/yr

Candidates who reside in California are eligible for 100% remote work, as we do not have claims ... Effective interpersonal, analytical and negotiation abilities required * Ability to provide ...

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Remote Call Center Analyst information

How to become a remote call center analyst?

To become a remote call center analyst, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or call center software. Relevant skills include data analysis, problem-solving, and familiarity with tools like CRM systems. Some employers may prefer candidates with a college degree or certifications in customer service or data analysis.

What does a remote call center analyst do?

A Remote Call Center Analyst is responsible for monitoring and evaluating the performance of call center agents who work from home or remote locations. They analyze call data, listen to recorded calls, and provide feedback to improve customer service and efficiency. Their role often includes preparing reports, identifying trends, and recommending process improvements to enhance the overall quality of the call center operations.

What is the difference between Remote Call Center Analyst vs Customer Service Representative?

AspectRemote Call Center AnalystCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentRemote, call center or office settingRemote or in-office customer service environment
Employer & Industry UsageCall centers, tech companies, healthcare, financeRetail, telecom, banking, service industries
Common Search & Comparison IntentUnderstanding analytical roles in call centersCustomer support and service roles

The Remote Call Center Analyst focuses on analyzing call data, improving processes, and supporting customer service teams, often requiring analytical skills. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. While both roles may work remotely and in call center environments, the analyst role emphasizes data analysis and process improvement, whereas the representative role centers on customer interaction and issue resolution.

What are the key skills and qualifications needed to thrive as a remote call center analyst, and why are they important?

To thrive as a Remote Call Center Analyst, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Excellent verbal communication, patience, and the ability to work independently are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective performance in a remote work environment.

How do remote call center analysts typically collaborate with their teams despite working from different locations?

Remote Call Center Analysts rely heavily on digital communication tools such as instant messaging platforms, video conferencing, and shared dashboards to stay connected with their colleagues and supervisors. Regular virtual meetings and team huddles are common to discuss performance metrics, address challenges, and share updates. Collaboration is also facilitated through ticketing systems and collaborative documentation, ensuring that everyone is aligned and informed. This structure helps maintain a sense of teamwork and support, even when working remotely.
What are popular job titles related to Remote Call Center Analyst jobs in Hawaii? For Remote Call Center Analyst jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Analyst jobs in Hawaii look for? The top searched job categories for Remote Call Center Analyst jobs in Hawaii are:
What cities in Hawaii are hiring for Remote Call Center Analyst jobs? Cities in Hawaii with the most Remote Call Center Analyst job openings:
Remote Call Center Analyst jobs near you

Licensed Mortgage Loan Officer - REMOTE

AmeriSave Mortgage Corp.

Remote

$50K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

 Experienced Loan Officer | Inbound Calls | Remote
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$50,000 – $200,000+ Annually Earning Potential, Hourly Wage, Commission, All Inbound Calls – No Cold Calling. 
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Accelerate your income potential with company-provided, pre-qualified leads—no cold calling! AmeriSave offers top-tier tech, aggressive commissions, and the ability to delight your clients with our streamlined processes and speedy turn times. Build lasting relationships for referrals and repeat business.
  • 100% Remote opportunities
  • Aggressive, uncapped commission structure
  • Company provided pre-qualified leads.
  • Advanced CRM, texting tools, mobile loan applications, AI driven quote tool
  • Full benefits, paid training, licensing maintenance and career advancement opportunities 
What You'll Do:    
  • Engage with 100% warm transfer leads from motivated homebuyers and refinancers
  • Consult with borrowers to understand their needs and present loan options
  • Use our state of the art technology to qualify and close loans quickly
  • Build long-term relationships for future referrals and repeat business
  • Collaborate with in-house processors and underwriters for fast closings
  • Meet or exceed monthly sales goals and conversions.
What You'll Need:    
  • 1+ years of recent mortgage loan origination experience (call center preferred)
  • Active NMLS license
  • Minimum 1-5 active state licenses
  • Must meet all Nationwide Mortgage Licensing System & Registry (NMLS) requirements
  • Understanding of mortgage regulatory guidelines and ability to accurately structure and price loans.
  • Strong communication and negotiation skills
  • Self-motivated, driven, and results-oriented
  • Ability to thrive in a fast-paced, high-volume environment
  • Strong desire to succeed in a sales environment and to be a top producer
  • High-speed internet required for remote work, Cable or Fiber ONLY with the ability to connect via Ethernet. Minimum speeds: 70/30 Mbps (basic), 200-300/35-70 Mbps (shared), 500-1,000/100+ Mbps (heavy use).
 
This is a remote opportunity.  Multiple schedules available.  Remote work applicants may not work from the following states:  California. 
 
Why AmeriSave:
As one of the top-rated lenders in the nation, our mission is to deliver beneficial, responsible home and personal lending solutions with unwavering integrity, dedication and excellence. 
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Our employees are the driving force behind our success. Join a team that values your contributions, celebrates your wins, and gives you the tools to thrive.
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-At AmeriSave, we're one team with one shared dream - to be the best.  Let’s redefine excellence together!   
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AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    
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**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **  
Compensation:    
The hourly rate for this position generally ranges between $12.00-$16.50, against commission based upon individual performance.  Target annual compensation for this position is $50,000 – $200,000.   
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Benefits:    
  •  401(k)
  •  Dental insurance
  •  Disability insurance
  •  Employee discounts
  •  Health insurance
  •  Life insurance
  •  Paid training
  •  Referral program
  •  Vision insurance
Supplemental pay types:    
  •  Hourly draw
  •  Commissions
  •  Ramp up incentive
  •  Referral bonuses
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California Consumer Privacy Act Disclosure Acknowledgment    
Employment Applicants, New Hires, and Employees Residing in California    
     
AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy    
     
AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/    
     
When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.   
 
 

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