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Remote Call Center Agent Jobs in Riverside, NJ (NOW HIRING)

Liveops

Remote Customer Service Agent

Levittown, PA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Norristown, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

AMBA

Inside Sales Insurance Specialist

Philadelphia, PA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Trenton, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Philadelphia, PA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Trenton, NJ · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cherry Hill, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Cherry Hill, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Trenton, NJ · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Acumen Fiscal Agent

Client Services Agent

Trenton, NJ · Remote

$15.50 - $20.75/hr

Acumen Fiscal Agent is seeking a Client Services Agent to join our remote team. As a Client Services Agent, you will serve as a vital link between our clients and our services, ensuring clear ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Acumen Fiscal Agent is seeking a Client Services Agent to join our remote team. As a Client Services Agent, you will serve as a vital link between our clients and our services, ensuring clear ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$14.75 - $20/hr

Acumen Fiscal Agent is seeking a Client Services Agent to join our remote team. As a Client Services Agent, you will serve as a vital link between our clients and our services, ensuring clear ...

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All JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Riverside, NJ

Remote Call Center Agent information

See Riverside, NJ salary details

$10

$17

$25

How much do remote call center agent jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote call center agent in Riverside, NJ is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What Does a Remote Call Center Agent Do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a Remote Call Center Agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are Remote Call Center Agents?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What job categories do people searching Remote Call Center Agent jobs in Riverside, NJ look for? The top searched job categories for Remote Call Center Agent jobs in Riverside, NJ are:
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Remote Call Center Agent jobs near you
Contact Center Representative - 2nd Shift Full-Time (2 Positions Available)

Contact Center Representative - 2nd Shift Full-Time (2 Positions Available)

Wawa

Media, PA • On-site, Remote

$17.75 - $23/hr

Other

Medical, Retirement, PTO

Posted 5 days ago

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,104 frontline employees who took The Breakroom Quiz

8th of 47 rated convenience stores

Job description

At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the phone, who our store Associates and customers reach out to for a multitude of needs. Our Contact Center Representatives are proud to be part of our beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. If you're passionate about helping our internal and external customers resolve issues, and being part of a collaborative team, keep reading.
What you will do:

  • Wawa's Contact Center Representatives provide best in class customer experiences.
  • Our hybrid in-office work environment allows Contact Center Representatives to interact with colleagues to build relationships on a regular basis. Wawa's culture is relationship driven. Please note, fully remote work is not an option.
  • Our Contact Center Representatives complete an interactive in-office training session to learn how to resolve and at times escalate issues. Wawa provides extensive training documents, knowledgebases, as well as one-on-one coaching.
  • Our Contact Center Representatives work across many areas including Technology, Store Operations and more. Our CCR's provide support for our mobile app, rewards platform, in-store IT systems, facilities and much more. If you are successful juggling multiple competing priorities in your current role, this might be the right role for you. This is a high optics role with cross-functional interaction which can create opportunities for career growth at Wawa.
  • Successful CCR's are provided opportunities for professional development and increases in compensation inside and outside our Contact Center department.
Things you like to do:
  • You are tech savvy multi-tasker, able to work with 10-15 apps open and able to adapt quickly to changing technology.
  • Quickly analyze problems and troubleshoot with limited information.
  • You enjoy working with others and can work independently while remaining calm under stress.
  • You excel in both verbal and written communications. You are naturally detail oriented, organized and curious.
  • Willingness to work flexible hours based on business needs and potential crisis situations.
  • Ability to work weekdays and weekends and any shift due to 24/7 hours of operation. Our CCR schedules are posted at least 4 weeks in advance.
What You've Done:
  • You have excelled using technology to troubleshoot in your current and/or previous jobs.
  • You are comfortable and experienced using Microsoft Office. Our Contact Center uses Microsoft Outlook and Teams extensively.
  • You have leveraged web-based programs to provide user friendly solutions. Our technologies include: Service Now CSM (customer service management) + Wawa branded technologies including our rewards program + we use Avanti to connect to our store devices and technology.
  • 2-3 years of experience in a call center or customer recovery environment.
  • HS diploma, technical certification, or equivalent experience
  • Bilingual in Spanish/English language is a plus.
Requirements:
  • Candidates must be available to be in the office for training and post-training - this is a hybrid position. Please note, fully remote work is not an option.
  • Candidates will need to provide proof of high-speed internet connection Minimum speed of 1MBPS download and 768 Kbps upload is required.

Extensive benefits* are available for eligible Wawa Associates. These include health benefits, ESOP (Employee Stock Ownership Plan), 401(k), Education Assistant Program, paid time off and access to other benefit and wellness programs.
*Eligibility for Wawa Benefits is defined under the terms of the plan.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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