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Remote Call Center Agent Jobs in New Rochelle, NY

160 Driving Academy

Admissions Advisor

Newark, NJ · Remote

$19.75 - $26.75/hr

Experience working in a remote or call center environment. What This Role Drives * Daily lead conversion * Enrollment volume * Revenue generation * Pipeline efficiency * Data integrity in Salesforce ...

The Difference Card

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Remote Member Services Representative I

Greenwich, CT · Remote

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications and Education Requirements · High School diploma · Knowledge of call center ... Remote Job Type : Full-Time (hourly, non-exempt) EB Employee Solutions, LLC is an Equal Opportunity ...

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist ... Perform other call center functions and support projects as directed by the management. * Balancing ...

Summit Health Advisors

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Medicare Insurance Sales Agent (Licensed Required)

Melville, NY · Remote

$65K - $105K/yr

  • PTO

Prior call center or sales experience preferred but not required Calling all Independents that are licensed that want to start selling! Stay busy SELLING all DAY not waiting for the next lead.

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Remote Call Center Agent information

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How much do remote call center agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote call center agent in New Rochelle, NY is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.52 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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What cities near New Rochelle, NY are hiring for Remote Call Center Agent jobs?

Cities near New Rochelle, NY with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you

Associate Licensed Insurance Sales Agent

Assurant, Inc.

Manhattan, NY • On-site, Remote

$16.23 - $25.16/hr

Full-time

Posted 13 days ago

Job description

Assurant is looking for Licensed Associate Sales Agents to join our dynamic team. Come build a career with our team or grow your portfolio of work before you set out in new directions. We are a fast-paced, energetic environment where you drive the results while having the opportunity to connect remotely and enjoy competitive monthly bonus and working from the comforts of home.
You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with the sales process via inbound calls for: Renters Insurance & Classic Car insurance and other insurance products.
Work Schedule:
Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5 PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process. Need flexibility to work any shift.
Bilingual is not a requirement but preferred.
What will be my duties and responsibilities in this job?
  • 90% Handle inbound calls for multiple products with no prospecting or cold calling
  • 10% outbound calls to follow up on existing quotes
  • Establish a good liaison with our client's customers while selling Renters Insurance, Classic Car insurance and other insurance products.
  • Adopt and develop strategies while meeting departmental monthly sales goals
  • Track and monitor personal results to meet monthly sales and key performance goals
  • Follow underwriting requirements and corporate policies while negotiating sales
  • Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing
  • Complete mandatory licensure continuing education and other training sessions as appropriate
  • Remain positioned and well informed of changes implemented that affect your work
  • Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process.

What are the requirements needed for this position?
  • High school diploma or GED
  • One (1) plus year of sales related experience
  • One (1) plus years of call center and/or insurance experience
  • Solid computer, grammar, and multi-tasking skills
  • Property & Casualty or Personal Lines insurance license
  • Ability to become appointed/licensed as a non-resident agent in all applicable states.

What other skills/experience would be helpful to have?
  • Strong analytical, listening, problem-solving, and negotiating skills
  • Ability to thrive in a fast-paced environment
  • Detail-oriented with a commitment to excellence
  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously
  • Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally
  • Bilingual in English and Spanish preferred

What are the working conditions and physical requirements of this job?
General office demands
#LI-Remote
Pay Range:
$16.23 - $25.16
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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