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Remote Call Center Agent Jobs in New Rochelle, NY

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Management monitors all technical issues and agent downtime. Consistent availability is critical to call center operations. * Remote employees must adhere to all technical support procedures and ...

Alphapointe

Teleservices Representative

Richmond Hill, NY · Remote

$16.25 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Management monitors all technical issues and agent downtime. Consistent availability is critical to call center operations. * Remote employees must adhere to all technical support procedures and ...

MMC Group LP

Be Seen First

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

  • Medical

  • Dental

  • Vision

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76/hr. (English) $17.46/hr. Bilingual (Spanish/ English Fluent) · Hours of Operation: Monday- Friday ...

CVS Health

Supervisor, Contact Center Service

New York, NY · Remote

$43K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with colleagues to reach and maintain call center target metrics to ensure delivery of a positive patient experience * Other duties as assigned. Working Conditions: * Environment: Remote ...

New

Corporate Hiring Solutions

Be Seen First

Collections /Remote

New York, NY · Remote

$17 - $18/day

What You Bring to the Role * 1-3 years of collections experience required; 5 years of call center ... Remote Connectivity Requirements: To maintain our standard of service, your home workspace must ...

Sunbit

Sr. Backend Engineer

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers. * Develop tools, workflows, and integrations that connect multiple ...

Sunbit

Sr. Backend Engineer

Jersey City, NJ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers. * Develop tools, workflows, and integrations that connect multiple ...

Onco360

Telecommunications Engineer II

New Hyde Park, NY · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide advanced design, engineering, deployment, and support for call center applications such as ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

New

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All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in New Rochelle, NY

Remote Call Center Agent information

See New Rochelle, NY salary details

$10

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How much do remote call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote call center agent in New Rochelle, NY is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.52 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs

What cities near New Rochelle, NY are hiring for Remote Call Center Agent jobs?

Cities near New Rochelle, NY with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you

Bilingual Inbound Educational Call Center (Full-Time - Remote)

HUNTINGTON LEARNING CORPORATION

Oradell, NJ • On-site, Remote

Full-time

Medical, Dental, Retirement

Posted 29 days ago

Huntington Learning Center rating

6.2

Company rating: 6.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 24 rated private schools and tutoring

Job description

Customer Service Representative - Remote - Miami, FL
Why Join The Huntington Team?
If you're passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!
Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.
We are currently seeking enthusiastic and motivated Bilingual Inbound Contact Center Representatives in the Miami, FL area to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children.
About The Opportunity
Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include:
  • Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
  • Following contact center scripts when speaking with clients
  • Building positive rapport with clients of differing personality types
  • Remaining polite and professional during all interactions
  • Keep records of all conversations in our call center system
  • Meet personal and team qualitative and quantitative service targets
  • Participating in initial and ongoing training to maintain up-to-date knowledge of our services

Work Environment
  • Remote position - Work from the comfort of your home
  • Varied shifts including morning, evening, and weekend
  • Full-time schedule required
    • Two-weekday evening shifts per month (2:00 PM-10:30 PM)
    • Two Saturday shifts per month (9:00 AM - 5:30 PM)
    • Sunday shifts as needed (10:00 AM - 3:00 PM)

Benefits
  • Base hourly rate plus performance-based pay incentives - no cap on commissions
  • Bi-weekly pay with direct deposit
  • Set schedule
  • Comprehensive benefits plan for full-time employees
    • Medical
    • Dental
    • 401K
  • Paid on-the-job training
  • Professional and upbeat setting with a supportive and motivating team

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:
  • Excellent communication and interpersonal skills (conversational, articulate, engaging)
  • Reliable and dependable work habits
  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Self-motivated, positive attitude, and a love for hard work
  • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
  • Previous sales or customer service experience, is a plus but not required
  • Bilingual (Spanish/English) a plus
  • High school diploma or GED

Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!
For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com

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