Client Care Representative
Syracuse, NY · Remote
$18 - $20/hr
... remote position.
Remote Call Center Agent information
See Fulton, NY salary details
$9.30 - $10.45
2% of jobs
$10.45 - $11.61
8% of jobs
$11.61 - $12.76
12% of jobs
$12.94 is the 25th percentile. Wages below this are outliers.
$12.76 - $13.91
18% of jobs
The median wage is $14.41 / hr.
$13.91 - $15.06
23% of jobs
$15.06 - $16.22
12% of jobs
$16.24 is the 75th percentile. Wages above this are outliers.
$16.22 - $17.37
12% of jobs
$17.37 - $18.52
5% of jobs
$18.52 - $19.68
4% of jobs
$19.68 - $20.83
2% of jobs
$20.83 - $21.98
2% of jobs
$9
$15
$21
How much do remote call center agent jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for remote call center agent in Fulton, NY is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.68 per hour, depending on experience, location, and employer.
What is a remote call center agent?
Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.
What does a remote call center agent do?
As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.
What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?
To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.
What are some common challenges faced by remote call center agents, and how can they be effectively managed?
Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What cities near Fulton, NY are hiring for Remote Call Center Agent jobs?
Cities near Fulton, NY with the most Remote Call Center Agent job openings:
$18 - $20/hr
Part-time
Re-posted 10 days ago
Job description
We are a small veterinary hospital specializing in end-of-life care for pets. We are looking for another compassionate team member to help answer phone calls and emails and assist with scheduling home visits. We are looking for someone open to a flexible schedule- evening and weekend availability is a must. A qualified individual needs be detail oriented, good with technology and reside in the state of New York. Previous experience in the veterinary field with scheduling experience and a solid knowledge of the greater Syracuse and Ithaca area are required. This is a part time position. Please see the hours below.
This position's shifts are as follows:
-Mondays 4pm-8pm
-Thursdays: 10:30am-4pm
-Fridays: 11am-4pm
-Saturdays 12pm-8pm
-Sunday 12pm-8pm
This position's shifts are as follows:
-Mondays 4pm-8pm
-Thursdays: 10:30am-4pm
-Fridays: 11am-4pm
-Saturdays 12pm-8pm
-Sunday 12pm-8pm
This is a remote position.